Plugin Support
Habib
(@habibjh)
Hi @kureman
We have tested this version with the Astra theme and didn’t notice any issues. Everything is working fine with that theme.
Can you please tell me which portion (Shortcode, Gutenberg, or Elementor) of the post grid you used on your site? If you use the shortcode then you move to the Gutenberg version. It’s very easy and useful. Please check the screenshot – https://prnt.sc/L5GH1ExtJKte
Otherwise you can make a ticket for the support from our site.
Hi @habibjh,
Thank you for your fast support.
I am using the Post Grid block on Elementor.
I tried to purge the cache, CSS generated with Autoptimize and Asset CleanUp but unfortunately it didn’t help. I don’t know where to look at. I have to investigate deeper..
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This reply was modified 2 years, 8 months ago by
kureman.
Plugin Support
Habib
(@habibjh)
Hi @kureman
We have checked a lot of times with the Elementor. And we didn’t get any problem like this. So we have to troubleshoot why it happens.
Can you please make a ticket from radiustheme.com. We will investigate and fix the problem for you.
Thanks
Hi @habibjh ,
I don’t know how but I the problem solved by itself!
It might be because, with Asset CleanUp, I unloaded the following files everywhere except on my main page:
…/the-post-grid/assets/js/rttpg.js
…/the-post-grid/assets/css/tpg-block.min.css
I mark this topic as solved.
Plugin Support
Habib
(@habibjh)
Good to hear that your problem has been solved. Maybe it happened for the server cache.
Hi @habibjh
Sorry but the problem appeared again after the last update.
You can see the problem on the shop page.
The page is ok when I disable the Post Grid plugin.
Do you know how I could fix this issue?
