Support » Plugin: Download Manager » bug when having both captcha and password enabled at the same time

  • Resolved farzinsb


    hi, I have installed the free version on a WordPress website for the first time ( no upgrade from other versions ) and everything seems to be working fine except when I enable both captcha v2 and the download password together.
    the problem is that when I enter a wrong password and then click the captcha , it generates the download link and gives the download! so it seems it only checks the captcha not both of them. so I have to either enable captcha or the password and both of them does not work together.
    can you check and fix it?
    thanks for the great plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support BSF – Humayon Kabir


    Hi @farzinsb

    Welcome to the support forum.

    First of all, please make sure that you are using the latest version of the plugin.

    Also, if possible, please share the related page/file URL with us where the issue exists.

    However, it will be very cooperative if you record me reproducing your issue using a tool like this?

    It helps me to figure out the issue quickly and squash it immediately.

    Thank you

    Plugin Support BSF – Humayon Kabir


    Hi @farzinsb

    I was able to replicate your query.

    Regarding your question, it’s not an issue.

    The relation between Password lock and Capatch Lock is as OR in the lock option.

    I hope you understand.


    Thread Starter farzinsb


    is it possible to change it to <and> operation model? so user enters the correct password and after clicking the captcha then download starts…

    Plugin Support BSF – Humayon Kabir


    Hello @farzinsb

    Thank you for writing back to us.

    Currently, it’s not possible.

    We may add this in a future release if more similar requests come.

    Have a good day!

Viewing 4 replies - 1 through 4 (of 4 total)
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