Support » Plugin: TeraWallet - For WooCommerce » Bug Wallet total not updated after credit

  • Resolved filams

    (@filams)


    Hi,

    I’m succefully using this amazing plug-in, thanks for the good work.

    I got recently few complains from clients that have charged their wallet but the amount of their wallet have not been updated. If I’m adding mannually the amount, the walled get updated from the initial amount that the client added + the amount I credited mannually.

    Here is a screenshot where you can see that the client added 20€ today but the wallet has not been updated :
    https://ibb.co/LNT4cfk

    Current versions :
    TeraWallet : Version 1.3.9
    WooCommerce : Version 3.7.0

    Kind regards,
    Filams

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Moumita Adak

    (@moumitaadak)

    Hi @filams Sorry for the delay in response.

    Please check if you are using any database cache plugin on your site and let us know.

    Thanks

    Hi There,

    I still have the bug so thanks for you reply.

    – I’m using the plug-in W3 Total Cache.

    – I’m also using a little python script running on a raspeberry pi to print orders with Woocomerce API. The script is only working on orders with the status ‘Processing’ (wcapi.get(“orders?status=processing&per_page=20”) and when order has a delivery date equal to today, it print it and change de status to completed. Can it have an impact?

    Kind regards,
    Fil.

    Plugin Contributor Moumita Adak

    (@moumitaadak)

    Hi @filams

    Please reach out to us at our support email support@woowallet.in.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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