Bug – Unable to Pay via Card if you previosly checked Paypal option

  • Resolved cshevchuk

    (@cshevchuk)


    7 years, 4 months ago

    Hello,

    Please help to fix bug with UI when you select Paypal method of payment. Everytime you select PAypal method then you unable to swithch method to pay by card, because fields are blocked for some reason and you can’t typing.

    Please see sreenshot http://clip2net.com/s/3FbTwFM

    Let me know how this could be fixed from code or when you will be able to provide updated version of plugin?

    Thank you in advance

Viewing 1 replies (of 1 total)
  • Plugin Contributor Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    7 years, 4 months ago

    Hi There,

    Let’s rule out a conflict with the theme/plugins hence can you please do the following steps to rule out the conflict:

    1. Switch the theme to the default twenty sixteen theme and check if the issue persists, if resolved then let me know, if the issue persists then goto next step.
    2. Deactivate all the plugins except for WooCommerce and PayPal powered by Braintree to check if the issue persists, if the issue persists then let us know. If the issue is resolved then goto next step.
    3. Activate each plugin one by one while testing for the issue, once you find the plugin that is causing the issue, please keep it deactivated and let me know.

    Looking forward to hearing from you,
    Have a nice day.

Viewing 1 replies (of 1 total)
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