Bug? Saving failed: AJAX call failed: error – Internal Server Error.

  • Resolved cbaorg

    (@cbaorg)


    4 years ago

    Saving failed: AJAX call failed: error – Internal Server Error. Try again while holding down the “Shift” key.

    I do not beleive that this error is related to table size nor a server security issue as has been suggested elsewhere. I believe this is a tablepress generated error. It does not generate an apache error and the application error log is not showing any error message which is relating to my website. If it is related to a server security setting this is not evident on the server side.

    The bug? is in the TablePress Extension: DataTables Buttons plugin.

    If you deactivate this plugin the table save does not generate the error. If you activate the plug in it generates the error but does not generate a server error.

    Until this is fixed the work around I am using is:

    – deactivate the plug in
    – save the table
    – activate the plug in

    Please update this thread when the issue is resolved. Thanks!

    • This topic was modified 4 years ago by cbaorg.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author TobiasBg

    (@tobiasbg)

    4 years ago

    Hi,

    thanks for your post, and sorry for the trouble.

    I can’t really believe that the TablePress DataTables Buttons Extension is causing this. It works purely on the frontend and has nothing to do with the saving on the backend…
    For me, this actually does indicate that this is the PHP Memory Limit issue, and the Extension just happens to be the “unlucky” plugin that brings the memory above the limit.

    If possible, I’d like to take a direct look at this on your site. Could you therefore please get in touch via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

    Thread Starter cbaorg

    (@cbaorg)

    4 years ago

    Sure can do that. Thanks.

    Plugin Author TobiasBg

    (@tobiasbg)

    4 years ago

    Hi,

    thanks! I have received your email and will take a look asap!

    Regards,
    Tobias

    Plugin Author TobiasBg

    (@tobiasbg)

    4 years ago

    Hi,

    Thanks! I was able to log in and could confirm the problem.I’m not exactly sure what the cause is, but the issue is related to the update checker of the DataTables Buttons Extension (as it’s not hosted on wordpress.org, it checks the tablepress.org server for updates).I’ve now turned that off in the plugin, so that you can now leave it activated while editing tables 🙂

    Regards,
    Tobias

Viewing 4 replies - 1 through 4 (of 4 total)
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