Title: Bug reporting Last modified: May 7, 2018 --- # Bug reporting * [dmzw](https://wordpress.org/support/users/dmzw/) * (@dmzw) * [8 years, 3 months ago](https://wordpress.org/support/topic/bug-reporting-2/) * Hi! * Bug report In case you want to report a bug, I would suggest to go directly to: [http://duracelltomi.com/contact](http://duracelltomi.com/contact) … and select ‘I found a bug’ from the Subject drop down. * I tried several times [https://gtm4wp.com/contact](https://gtm4wp.com/contact), but… * “Failed to send your message. Please try later or contact the administrator by another method.” * How can I send a suggestion? Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [8 years, 3 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10254660) * Hi, * duracelltomi.com is now redirected to gtm4wp.com The contact form uses captcha validation, maybe this check fails sometimes. If you have any suggestion, you can post it here if it does not contain any sensitive data. * Thread Starter [dmzw](https://wordpress.org/support/users/dmzw/) * (@dmzw) * [8 years, 3 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10255970) * As I wrote above – I pass through few times ( in gtm4wp and with captcha) Maybe you should check…? * But, about plugin. * First of all – Thanks for amazing Job! * I’m not sure about bug it or not, I’ve just installed yesterday your plugin. * I have a question about woocommerce tracking – is it right that in checkout page we have ecomm_pagetype :”cart”? Is it bug or maybe WOO issue? * P.S. I’ve edited PHP as shown below and it seems to me it works fine. * woocommerce.php line 482 (ver. 1.8): “cart” changed to “checkout” * I’ll be gratefull for you answer and maybe it need more corrections? * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [8 years, 3 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10256778) * Thanks, I will double check my contact form, maybe I can find a reason for this kind of failure. * And also thanks for your kind words 🙂 * By definition, there is no “checkout” value for ecomm_pagetype for the retail vertical: [https://support.google.com/adwords/answer/7305793](https://support.google.com/adwords/answer/7305793) * As per Google documentation, “cart” should be used on checkout pages as well. This is why you see “cart” on checkout pages. * Thread Starter [dmzw](https://wordpress.org/support/users/dmzw/) * (@dmzw) * [8 years, 3 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10257846) * Oh, I see. Google doesn’t support it by default… [https://developers.google.com/adwords-remarketing-tag/parameters#retail](https://developers.google.com/adwords-remarketing-tag/parameters#retail) * where we can see the results of pagetype in Analytics? like this page? [https://webmart.by/uploads/02062014/588b10b6e552f81e661464ee20e55d38.png](https://webmart.by/uploads/02062014/588b10b6e552f81e661464ee20e55d38.png) * or somewhere else? how it understands therefore sessions with checkout? * OR… maybe ecomm_pagetype not for reports? but only dyn remarketing? * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [8 years, 3 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10260956) * Hi, * ecomm_pagetype is for dynamic remarketing in AdWords. * The report on your screenshot is the Shopping Behaviour riport in GA located under Conversion->Ecommerce->Shopping behavior In this report, you will see the checkout as a step * Thread Starter [dmzw](https://wordpress.org/support/users/dmzw/) * (@dmzw) * [8 years, 3 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10273156) * Hi, thanks for answer. * How do customers go through this behavior? what variables? a thought pagetype has affect on it? Can we change something in behavior via plugin? for example, add some page to this funnel? * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [8 years, 2 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10276776) * Hi, * ecomm_pagetype has nothing to do with the content of the Shopping behavior report. * Once the user enters the site, they are automatically included in the “All users” segment. Any user who visits a product detail page will be included in the second“ step”. This is achieved in the code by sending the “detail” action during page load to GA. No dedicated GTM event name is being used. Add to cart segment is being build using the “add” ecommerce action which can be sent to GA by adding a GA event tag with enhanced ecommerce enabled and firing this during the gtm4wp. addProductToCartEEC GTM event Checkout and Purchase does not have any GTM event either as those ecommerce actions are being sent during page load if you have setup your GTM container according to my setup article. * Any ecommerce data that is being sent during page load does not need any GTM event name as the event name here is the same: “DOM Ready” or as you can see in the browser console: “gtm.dom” Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Bug reporting’ is closed to new replies. * ![](https://ps.w.org/duracelltomi-google-tag-manager/assets/icon-256x256.png? rev=1708451) * [GTM4WP - A Google Tag Manager (GTM) plugin for WordPress](https://wordpress.org/plugins/duracelltomi-google-tag-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/duracelltomi-google-tag-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/) * [Active Topics](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/reviews/) * 7 replies * 2 participants * Last reply from: [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/bug-reporting-2/#post-10276776) * Status: not resolved