Title: Bug Report – Ultimate Member
Last modified: September 21, 2019

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# Bug Report – Ultimate Member

 *  [bostonwebgroupdev](https://wordpress.org/support/users/bostonwebgroupdev/)
 * (@bostonwebgroupdev)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/bug-report-ultimate-member/)
 * I have read about similar bugs with Ultimate Member where a user tries to do 
   something and is redirected to the homepage for some unknown reason. I have been
   having a similar problem, only it is occurring with my admins. I have been using
   Ultimate Member for almost a year and know it frontwards and backwards and I 
   absolutely love it. However, on one of the pages that I created for a client,
   they have been experiencing a bug similar to what other users have reported when
   dealing with UM redirecting them to the homepage for no reason.
 * I have created two admins, plus one test admin that I used to recreate this issue,
   all of which experience the same issue. The client creates tutorial videos for
   their members. I use WooCommerce to create a $50 fee for admission to the classes
   and UM for user signup, plus content blocking shortcode for those members who
   have signed up but not paid. The user is directed to the signup link where they
   signup with UM, then are redirected to the class selection in WooCommerce to 
   select a class and pay the semester fee. They are not activated until one of 
   the 2 admins I created receive a pending application email and approve them. 
   Before they approve them, they hop on the site and check to make sure they have
   paid for the class. If they have paid for the class they are “supposed” to be
   able to click on their pending status and change it to complete, or go back to
   the email and approve them. Both attempts to do this re-direct them to the homepage
   instead, and the user remains pending. In fact, they can’t even click on pending
   users’ profiles without being redirected. This leaves me with the responsibility
   as the super-admin to approve every pending applicant that has paid.
 * Now before you try and say to make sure that the admin has access to every user
   role and can edit every account I assure you they do. Once the applicant is approved
   by me, the super-admin, the other admins have full control over that account.
   They can access it, they can delete it, they can edit it in every way possible.
   For some strangely odd reason, their permissions are suspended while the user
   mode is pending. I have spent days trying to reconfigure settings to change this,
   but nothing works. I have come to the conclusion this is some sort of bug that
   has to do with the other reported bugs( [https://wordpress.org/support/topic/submitting-front-end-form-from-custom-plugin-as-a-member-not-admin/](https://wordpress.org/support/topic/submitting-front-end-form-from-custom-plugin-as-a-member-not-admin/)…..
   [https://wordpress.org/support/topic/um-breaks-custom-forms/](https://wordpress.org/support/topic/um-breaks-custom-forms/))
   of users being redirected to the homepage for no reason, only in this instance
   its an admin. If there are any UM devs here that can explain this away I invite
   you to try, but I don’t believe this to be any other issue than an UM bug. For
   Technical information, the site is hosted on wpengine with the latest version
   of PHP and all of its plugins updated and the WordPress core updated to the latest
   version as well.

The topic ‘Bug Report – Ultimate Member’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [homepage redirect](https://wordpress.org/support/topic-tag/homepage-redirect/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)

 * 0 replies
 * 1 participant
 * Last reply from: [bostonwebgroupdev](https://wordpress.org/support/users/bostonwebgroupdev/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/bug-report-ultimate-member/)
 * Status: not resolved