Bug Report “Select Product” Menu Does Not Disappear

  • hmnvtn

    (@hmnvtn)


    2 years, 5 months ago

    So annoying, because it covers other fields that need data. You have to click around the screen for 15 to 30 seconds to make it disappear. Please fix.

    Thanks 😉

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mediavine

    (@mediavine)

    2 years, 5 months ago

    Hey @hmnvtn,

    Thanks so much for reaching out about this and sorry for the delay. I just gave this a test on my side in both Recipe and How-To cards and clicking away from the drop-down makes it disappear immediately on my side of things on a test site.

    Would you be able to give things a try in an incognito window to see if it makes any difference here?

    If it still occurs could you let me know what browser you’re using and I can give that a shot on my side?

    Thread Starter hmnvtn

    (@hmnvtn)

    2 years, 5 months ago

    I have confirmed it does not happen in Chrome (MacOS) … just in Safari. However, it has been an issue for at least the past few month, so it has remained through several Safari upgrades.

    Plugin Author mediavine

    (@mediavine)

    2 years, 5 months ago

    Hey @hmnvtn,

    Thanks so much for getting back to us! I was able to replicate a similar behavior on my side of things and it looks like this occurs on our recent 1.7.x releases of Create.

    I’ll go ahead and let our engineers know about this so they can get this corrected in a future release but in the meantime we discovered that if you click the “search” box then click outside of the drop-down it should close immediately. An extra step for sure but that should hopefully work until we get things taken care of on our end.

Viewing 3 replies - 1 through 3 (of 3 total)
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