Support » Plugin: Timeline Express » Bug? – One Column Image Stretch

  • When using the fabulous one column add on I think we found a bug.

    We upload an image that is 656×427. The plugin seems to re-save the image as 350×120 and then upscale it to 656×225. The result is very pixelated / with artifacts.

    I see it’s not isolated to my site because your images are upscaled too with poor quality in the demo…
    https://www.wp-timelineexpress.com/examples/single-column-add-on/

    Is there a way to cut off the plugin doing this? I hope so, I did the whole timeline, but I have to show pics and they can’t be this low resolution.

    Thanks.

    • This topic was modified 1 year, 5 months ago by sdagency.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Code Parrots

    (@codeparrots)

    Hi @sdagency,

    Yes, this is due to the images being set to full width, stretching to 100% of the container width. You can limit the width of the parent container so the images aren’t stretched as far, or you can remove the 100% width of the images in the containers.

    Some CSS to fix the issue would be:

    img.announcement-banner-image {
       width: auto;
    }

    That will set the image widths to their default 350×120 image size.

    Hmm, that would be too small.

    Did you change anything with how images are resaved and reprocessed? I just reuploaded the main image and not it scales perfectly without any CSS tweaks.

    Does the image reprocessing happen on your server?

    Plugin Contributor Code Parrots

    (@codeparrots)

    Hi @sdagency,

    No, nothing is handled by our servers. Everything is done on your server, where the plugin is installed. So you changed nothing, re-uploaded the image and now things look fine?

Viewing 3 replies - 1 through 3 (of 3 total)
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