Bug on the right column in the classic editor

Hi @mosesmedh,

Here you go : https://www.loom.com/share/c801895f0354415aac0259e7f362a143

If I go back to the previous version of Woocommerce, everything is fine.
As soon as I upgrade to version 9.3.3, the right-hand column disappears when I scroll up the page after it has been dynamically fixed.

Thomas

Hi @mosesmedh,

To please you, I’ve :

• Deactivated my child theme: the bug is still there
• Deactivated all my plugins: the bug is still there
  As I said, everything was working fine with the previous updates, it’s just that activating the new version suddenly causes this.

So I searched the net and found that I wasn’t the only one to have this reaction, and it’s not new: https://stackoverflow.com/questions/75248187/woocommerce-editor-sidebar-dissapears-once-i-scroll-up

I followed this advice : uncheck “Enable full-height editor and distraction free functionality”.
…and the right-hand column no longer disappears.

What’s surprising is that installing version 9.3.3 triggers this.

Best regards,
Thomas

• This reply was modified 8 months, 1 week ago by Thomas.

Hi @mosesmedh,

Please understand that if I assume that all previous WooCommerce updates didn’t trigger this conflict, it’s version 9.3.3 that’s the cause.

Because if I go back to the previous version, everything’s fine.
As far as I’m concerned (as seen from my window anyway), it’s you who’s causing the conflict 🙂

Another thing: before version 9.3.3, I used to hide the “payments” option in the left-hand column for personal use like this:
remove_menu_page(‘admin.php?page=wc-settings&tab=checkout’, ‘admin.php?page=wc-settings&tab=checkout’);

If I install version 9.3.3, this line no longer has any effect and the option reappears in the left-hand column.

In short, for me, that’s a lot of changes for such a small update, and here I am wasting a considerable amount of time poking around to find out why.

So I’ll be reverting to the previous version in the meantime, and praying that your next update doesn’t destabilize so much a system that’s been in place and perfectly functional for a very long time.

Best regards,
Thomas

Hi @mahfuzurwp,

That’s it : https://wordpress.org/support/topic/well-done-never-forget-its-free/

I read your email explanation of the changes that version 9.3.3 had introduced (…introduced some updates, including changes around how menu items are registered) and I find it really professional to admit that.

Don’t blame me if I don’t want to waste any more time right now with this update which, incidentally, seems to be causing problems for others too.

I’ll wait patiently for the next one, hoping that you’ll backtrack on certain points so that the systems in place aren’t so destabilized.

And then, as users, we also have to conform to new standards when WordPress itself evolves; but it would also be nice if compatibility lasted a minimum with previous systems and hooks 😉

Good luck to the team,
Thomas

Hello Team,

After all possible tests, it’s indeed since version 9.3.3 of Woocommerce that the problem occurs.
So it’s not a conflict with another plugin or the theme.

► I’ve deactivated the theme, and all the plugins one by one the bug is still there.

I went back to the previous version of Woocommerce and the problem disappears.
As soon as I put back version 9.3.3 or later, the problem starts again.

The temporary tip I found on the Web:
“From the Screen Options on the top right corner of your editor, uncheck “Enable full-height editor and distraction free functionality”. It’ll limit the height of the description box to your desired size and you don’t need to scroll through a long content.”
is not a definitive solution for me, because even if the bug disappears, the behavior of my page is no longer the same.

Furthermore, it shows that if an unchecked WordPress option cancels the bug, it’s a direct conflict between WordPress and Woocommerce.

After all these attempts, to no avail, I tried to discuss it with ChatGPT.
Here’s his answer:

“This behavior is probably linked to a bug introduced in WooCommerce 9.3.3 (or a WordPress/JS update) in the dynamic management of the right side column in the product editor. WooCommerce or WordPress generally uses a script (often via postbox.js or in-house JS in the editor) that dynamically modifies the position of this column according to scroll.
The problem here is that on unfix, the script incorrectly recalculates the height or position of the container, resulting in top: -1638.08px; – hence the disappearance of the column.“

So I tried this:

function fix_wc_meta_box_position() {
if(get_post_type()!=='product') return;
echo "<style>side-sortables[style="position: absolute"][style="top: -"]{ position: fixed!important; top: auto!important; bottom: 20px!important; }</style>";
}
add_action('admin_head-post.php', 'fix_wc_meta_box_position');
add_action('admin_head-post-new.php', 'fix_wc_meta_box_position');

And it works, the absolute position bug is stopped, even with the “Enable full-height editor and distraction free functionality” box checked.

However, while I understand that this isn’t important to you, the fact remains that it’s because of WooCommerce since 9.3.3 version.

Best regards,
Thomas

Hi @jonayedhosen,

My explanation may not be very clear because of my English; I wanted to say that this has been the case since version 9.3.3 and all subsequent versions. Read the history of the conversation, I had just gone back and waited for a later version.
I installed the latest version this morning and seeing that the problem was systematically the same, I carried out all the checks I described in my previous message.
So yes, it’s the same thing with the latest version.

Hi Team,

Sorry to disappoint you, but no ; I’ve installed the latest version of Woocommerce and nothing has changed, the bug is still there.

This video is recorded from a simplified copy of my installation where I removed my child theme and all plugins: there is only OceanWP and Woocommerce : https://www.loom.com/share/06dea8f2d3b64f2391010871363c0380?sid=f8ae9027-09b0-4bd8-a457-639e0a4370ad

So that you can see for yourself, I’ve created admin access for you to this platform.

Incidentally, while preparing the copy for you, I noticed this problem when deleting products in batch. It works fine one or twice in a row but then the command isn’t executed and the page refreshes without deleting anything : https://www.loom.com/share/06dea8f2d3b64f2391010871363c0380?sid=c8f16ca7-d78d-4d43-86b2-dce58616ec10

You then have to refresh the page yourself for it to work again.

Anyway, where can I send you the login details for the version of the website prepared for you?

Thomas