Support » Plugin: Gravity Forms Salesforce Add-on » BUG: Name fields being truncated in SalesForce

  • Hi there,

    I have a couple of forms setup on our site and when data gets submitted to SalesForce the First Name field is not being submitted. I can see it in the Gravity Forms entries, but not in SalesForce. One thing which I thought might be causing this is the use of two separate name fields within the form (this was done for ease of styling the form since the advanced name field splits the two fields on a single row – which wasn’t ideal, so I created two ‘simple’ name fields for first name and surname) – could this be causing the issue or is there a known bug with the plugin?

    Many thanks in advance for any help

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