Title: Bug: Multiple Cancellations
Last modified: February 2, 2021

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# Bug: Multiple Cancellations

 *  Resolved [Viktor](https://wordpress.org/support/users/gopn1kx/)
 * (@gopn1kx)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/bug-multiple-cancellations/)
 * Hi,
    for some reason there is sometimes a bug in my woocommerce-setup: if the
   customer is issued a refund, two cancellations will be stored in the system. 
   One shows the correct amount (+ correct PDF) and an additional one for 0,00€ 
   which shows a blank page in the PDF. Is there any way to solve this?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * (@riaanknoetze)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/bug-multiple-cancellations/#post-13991382)
 * Hi there,
 * It sounds like we’re missing some pieces to the puzzle here – With “Cancellations”,
   are you referring to the order status that’s being set to “Cancelled” twice or
   something else altogether? Also, can you share a screenshot of the page(s) where
   you’re seeing the erroneous data? I’m asking as I’d just like to make sure this
   is part of the core WooCommerce plugin and that we’re on the same page in terms
   of troubleshooting this further.
 * Finally, can you share a copy of your status report found under **WooCommerce
   > Status**?
 * Thanks!
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/bug-multiple-cancellations/#post-14025292)
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
 * Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.
 * Cheers! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Bug: Multiple Cancellations’ is closed to new replies.

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## Tags

 * [cancellation](https://wordpress.org/support/topic-tag/cancellation/)
 * [credit](https://wordpress.org/support/topic-tag/credit/)

 * 2 replies
 * 3 participants
 * Last reply from: [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/bug-multiple-cancellations/#post-14025292)
 * Status: resolved