Title: Bug in new CSV import
Last modified: August 21, 2016

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# Bug in new CSV import

 *  [Manni02](https://wordpress.org/support/users/manni02/)
 * (@manni02)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/)
 * Hi there,
 * First of all, well done for this fantastic plugin.
 * Second, thanks a lot for adding the CSV import, it’s going to be most useful.
 * Unfortunately, I tried importing a Mailchimp list, and the import is only partially
   successful.
 * With the list as exported by MC, it fails importing all the users.
    I tried to
   delete all the fields except email, first name and last name, as well as the 
   first line (field names), but still the CSV import only imports 3 users out of
   five.
 * Is this a limitation of the free version, or is it a bug?
 * I’m happy to send you my CSV file if you would like to test.
 * Keep up the good work!
 * [http://wordpress.org/plugins/sendpress/](http://wordpress.org/plugins/sendpress/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/)
 * (@itdoug)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204739)
 * Must be a bug or an issue with your site. We’ve test imported 100,000 users with
   no issue.
 * Could you send us the list? We’ll test it out for sure. Also send along your 
   support info in the email.
 * [http://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/](http://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/)
 * we can be reached at “hello at sendpress.com”
 * update the forum when you send it so we make sure we get it. Please also include
   a link to the forum in the email.
 * Thanks!
 *  Thread Starter [Manni02](https://wordpress.org/support/users/manni02/)
 * (@manni02)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204742)
 * Thanks and done:)
 *  Plugin Author [Josh Lyford](https://wordpress.org/support/users/joshl/)
 * (@joshl)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204775)
 * Hi Manni02,
 * Just wanted to thank you for sending over your info. We have found a few bugs
   with the import and will be releasing a new version with a bunch of fixes. You
   should then be able to import your lists without issue.
 * Best,
    Josh
 *  Thread Starter [Manni02](https://wordpress.org/support/users/manni02/)
 * (@manni02)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204776)
 * Hi Josh,
 * No problem, glad I could help and thanks a lot for solving this so quickly.
 * I’ll update the thread after I try the new build.
 * Best,
 * Manni
 *  Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/)
 * (@itdoug)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204786)
 * Try upgrading to the new version we released today. Should fix your import issues.
 *  Thread Starter [Manni02](https://wordpress.org/support/users/manni02/)
 * (@manni02)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204787)
 * Thanks, I upgraded to the latest version, and it works much better:
 * 1) the field names (email, first and last name) are automatically (and correctly)
   detected
    2) all the users import
 * There is still one bug though, which that one of the users (the same as last 
   time) is not imported correctly (missing first name and last name).
 * Not a big problem as it might be specific to my installation if you can’t reproduce.
 *  Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/)
 * (@itdoug)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204788)
 * Thanks for the feedback! Glad it’s working.
 * I think the reason that record did not import is that if the subscriber already
   existed, the CSV import does not overwrite. It’s probably because you removed
   the subscriber from the list, but it still existed in the database under “All
   Subscribers”.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Bug in new CSV import’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [itdoug](https://wordpress.org/support/users/itdoug/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/bug-in-new-csv-import/#post-4204788)
 * Status: not resolved