Support » Theme: Blocksy » Bug In Dropdown Menu

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hey @mushlih

    We’ve fixed this little issue a couple of updates ago, so please make sure that Blocksy is fully up to date (including Companion), then clear out all the caches and regenerate the CSS/JS files (since I can see that you’re using an optimisation plugin.

    Let me know if this works for you.

    Thanks

    Thread Starter Mushlih Almubarak

    (@mushlih)

    It seems the problem because I enabled the “Load JS Deferred” feature in the Litespeed plugin, can you make the feature compatible with the litespeed plugin?

    Hey @mushlih

    The theme is compatible with many of the caching plugins available out there. We will investigate more about this and try to bring an improvement to this feature.

    Thanks

    Thread Starter Mushlih Almubarak

    (@mushlih)

    I will wait for the next update.

    Btw, there seems to be no problem in the previous version of this theme even though I enabled the “Load JS Deferred” feature in LiteSpeed, is it because of the theme update?

    Hey @mushlih

    Our developers have started investigating this issue to see what can be done from our end. We will be in touch as soon as possible with you.

    Also one more thing, are you by any chance a member of our Premium subscription?

    Thanks

    Hey @mushlih

    We have identified the problem and have already fixed this in our internal builds. The fix will be available shortly with a new public update. 🙂

    Thanks for your patience and thank you for helping us get to the bottom of this!

    Thread Starter Mushlih Almubarak

    (@mushlih)

    are you by any chance a member of our Premium subscription?

    No

    internal builds.

    Sorry, what do you mean by “internal builds”?

    The fix will be available shortly with a new public update.

    Thank you very much!

    Hey @mushlih

    That’s why I’ve asked if you were part of the Premium club. If you were, we could’ve provided one of our internal builds for you that fixes this. For our Premium members, we’re able to provide advanced builds that preview new features or implement bug fixes, sooner than when they get pushed out to the public. It’s one of the perks 🙂

    Because you’re a free member, you will need to wait a little bit more until the public update is out.

    Hope this makes sense.

    Thanks

    Thread Starter Mushlih Almubarak

    (@mushlih)

    Ok, thank you very much

    You’re welcome, @mushlih

    Have a great rest of the week!

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mushlih,
    Please update to the latest version, it should be fine now.

    Thread Starter Mushlih Almubarak

    (@mushlih)

    Thank you!

    Theme Author creativethemeshq

    (@creativethemeshq)

    You’re welcome @mushlih 🙂

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Bug In Dropdown Menu’ is closed to new replies.