If you have clicked the button on the Pinterest Options page of our plugin to get an access token make sure you are also using the Pinterest account name associated with that access token. Is that the case?
Thread Starter
SinOB
(@sinob)
Yes it is the case. As mentioned earlier the plugin is working as expected with pinterest when the feed type is changed to individual pins. It is only exhibiting a problem with the boards feed type. It also was not exhibiting this issue prior to my recent update.
It appears to be working when we test it on our side.
http://feedthemsocial.com/test3/
Can you please give us the following information
1. An example link to the problem in question.
2. The report from the System Info page of our plugin. Click here if you are unsure how to do this. https://www.slickremix.com/docs/system-info-page/
Thanks,
Justin Labadie
Thread Starter
SinOB
(@sinob)
Hi slickremix
Typical, it would work when you try it.
That system-info-page is an absolutely excellent idea. I’ve never seen one of those in a WordPress plugin before.
Based on it working on your site but not on mine I realsied it would probably be easier for me to debug than for you. The solution that worked for me was; delete the plugin on my end, do some manual database pruning, do a reinstall, finally regenerate the shortcode again. This appears to have resolved the issue for me. Thank you for taking the time to investigate and feedback.
Kind regards
Sinead
Hey @sinob,
Glad you got it worked out! Yea System info has been a game changer for us helping us. Give us so many clues as to what could be going on 🙂
If you have a second and wouldn’t mind leaving a review for us, we would be very grateful.
https://wordpress.org/support/view/plugin-reviews/feed-them-social
Or if you have a facebook account and want to leave a review for us there, that would be awesome too.
https://www.facebook.com/SlickRemix/reviews?ref=page_internal
Be sure to follow us on Twitter for important updates @slickremix or https://twitter.com/slickremix
Thanks,
Justin Labadie