Support » Plugin: WooCommerce Services » bug in calculator

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  • Plugin Contributor Shaun Kuschel

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @abdelhamidzitoune!

    This doesn’t look like it is related to WooCommerce Services, so questions like this are better posted on the WooCommerce general forums.

    However, that being said, from what I can see in the screenshots, the rates are incorrect.

    I would suggest enabling “Debug” on the WooCommerce > Settings > Shipping > Shipping options page, as that will tell you if the “China” Shipping Zone is the one that is being matched, or if the rates are coming from a different shipping zone.

    If the shipping zone is correct, I would make sure that WooCommerce is up-to-date, and if the rates are still not calculated correctly, try temporarily deactivating all plugins except WooCommerce to see if that helps.

    Plugin Contributor Shaun Kuschel

    (@shaunkuschel)

    Automattic Happiness Engineer

    Since I haven’t heard anything back on this, I’m going to mark this thread as resolved. However, if you need any further assistance, feel free to create a new post. Thanks!

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