@simon-franke – Can you provide a link to where you are seeing this issue so we can see it first-hand?
Thanks!
– Cais.
Sorry I can´t send you a link.
I have a page with a album, this album contains several gallerys.
At the first opening of the page it shows the name / title of the gallery which has the same ID like the album, but not shows the album name / title. This is the point, like other users described it in other topics 7 months ago.
Obviously there is a problem in the source that do not make enough difference between album ID and gallery ID.
If I open one gallery, go back to overview by using breadcrumb, the title is correct the album name, and not the gallery name.
The problem is only at the first opening of the album page.
I already looked around the source, but I don´t found the error.
But I think its in package.module.nextgen_basic_album.php
@simon-franke – We’re not seeing what you are describing in our testing, this is why we would like to see what you are seeing first-hand on a site where it is happening. If we are not able to reproduce a problem we will not likely be able to address the issue at hand.
Thanks!
– Cais.
Its very easy to test, like others users already described it:
– use the latest wordpress an latest nextgen (but the problem was already 7 months ago)
– create several albums
– create several gallerys
– put some gallerys into on album, be sure that there is a album and the gallery in it with the same id like the album
– be sure, that you don´t use the same names like “test” for album and gallery names, because you wouldn´t see any differences
– insert the gallery in a page, for example in compact oder extended view
– open the album page and there will be not the album name at first opening, it will show the gallery name. For Example if the album has the ID 2, it will show the name of the gallery with the ID 2 – but it has to show the album name of ID 2
@simon-franke – We do a great deal of testing very similar to what you are describing as well as many variations on this and as I noted we are not able to recreate what you are describing.
Thanks!
– Cais.
You read a lot of other user feedback, which describes the same problem like me. So there is a problem in source code, for sure.
I can´t solve it, because its your programm. You have all hints regarding to the problem
A normal user wouln´t be able to give you the main hint, that the problem only exists it there is a album and a gallery with the SAME ID.
Don´t blackmail me to public a link, thats not possible. Give me a demo account and I will show it to you. It seems that you have not the same settings than me. Something else is not possible, because I use nextgen out of the box, without changes.
@simon-franke – If you do not what to share your site’s URL publicly, please feel free to send us a Bug Report (http://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.
Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.
Thanks!
– Cais.
I already wrote you all details. A link is not possible, please accept that.
I don´t write a bug report and tell you the whole story again. You have all informations, more than each normal customers is able to.
Only a few people whould have recognized that the problem is only at same album / gallery id.
Give me your link of your test website, I want to see that it is similar to me and without erros.
Its not possible, that you don´t have the error. Because I use everything out of the box, no changes !
@simon-franke – We are not able to reproduce the issue so without a link to see it first-hand we cannot offer any suggestions or have any ideas on what may need to be addressed.
– Cais.
Give me your link, do something to help
Disabling the breadcrumb like in the other topic is NO SOLUTION
@simon-franke – I provided a link to our Bug Report form above … http://imagely.com/report-bug/
– Cais.
How should this link help me to see your testing page, if you testet everything right, like in my case ?
You have the bug in this topic. If you need a bug report write it. I don´t write everything 10 times.
I am very angry that there is no help !
@simon-franke – The link needs to be to your site as we are not able to recreate the issue you are describing.
Thanks!
– Cais.
I doesn´t need to be my site, give me a link to your test site.
You claim that it works, I want to see it.
Possible you tested the absolutly wrong case, which isn´t similar to my situation. I want to check that.
@simon-franke – Here is a link to our compact album demo page: https://www.imagely.com/wordpress-gallery-plugin/basic-compact-album/ … but, again, without seeing the problem on your site we really cannot offer much to help.
– Cais.
