• I installed the latest version of the plugin. Everything works fine except one item in an album. I use a album with multiple gallery’s in it. But the 10th gallery doesn’t work. I get the message ‘no images were found’. The 11th gallery works fine but in 10 is a bug or something, what can i do about it?

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author photocrati

    (@photocrati)

    @studiopeters – Can you provide a link to where this is happening?

    You might also consider manually updating to version 2.1.31 found under the Developers tab (https://wordpress.org/plugins/nextgen-gallery/developers/) as this might correct what I believe you are describing as well.

    Thanks!

    – Cais.

    Hello Cais,

    Tnx for you response. Ofcourse i have a link for you.
    http://www.de-windhoek.nl/fotopagina-leerlingen/

    When i click on 10th gallery I get http://www.de-windhoek.nl/fotopagina-leerlingen/nggallery/fotopagina/dierensporengroepen6-1

    and before and next gallery works fine.

    I manually update to the latest version of the plugin but the problem still there.

    Thanks!

    Hello, the gallery was working well, but since has been updated to version 2.1.31 the albums only display one gallery, even if several. How can solve?

    Thanks

    Solved the problem…

    I needed to uninstall the application and reinstall. Now it works.

    Thanks

    Plugin Author photocrati

    (@photocrati)

    @studiopeters – There appears to be some modification or possible interference with the plugin. If there is no modifications or custom template being used for the album, have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

    Hello Cais,

    I deactivate all plugins and after that I cleared the cache. No difference.
    Next step > activate the twenty twelve theme and after that i cleared the cache. But get the same message ‘no images found’

    I think its not a complication with the theme or plugins.

    Other options?

    Plugin Author photocrati

    (@photocrati)

    @studiopeters – Are you using a custom template for the album?

    Thanks!

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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