Stay much bad To edit a product….some flap stay in blank…
Hi @osieltavares,
Thanks for getting in touch about our Facebook for WooCommerce plugin. I’m happy to help out here 🙂 or help gather the necessary information to contact Facebook directly.
We’re currently on version 2.1.3 so I recommend updating your plugin to the latest version.
Once you’ve had a chance to update, could you please let me know if the issue persists?
Thanks!
Christine
Hello Friend
The problem persists!
This bug started starting:
#2020.10.27 – version 2.1.1
*Fix – Adjust code syntax that may have issued errors in installations running PHP lower than 7.3
(This problem did not exist in the #2020.10.26 – version 2.1.0)
@osieltavares thanks for confirming that!
As a next step, I’d like to try to rule out a plugin or theme conflict causing the issue here.
Would you please temporarily deactivate all your plugins except for WooCommerce and Facebook for WooCommerce and then attempt another test? If this fixes the issue, you can try re-enabling your plugins one by one to rule out a potential plugin conflict.
Would you please follow these steps to test for conflicts?
– Temporarily deactivate all your plugins except for WooCommerce and Facebook for WooCommerce
– Temporarily switch to a default theme, such as Twenty Twenty
– Attempt another test
You can do this without disrupting your live site by using a staging site or by using the Health Check plugin which you can download here: https://wordpress.org/plugins/health-check/
If you use the Health Check plugin you can access troubleshooting mode by going to Tools > Site Health > Troubleshooting. Here’s what that looks like: https://cloud.skyver.ge/4guJwDzX
Could you please try and let me know if the issue persists? It would be super helpful to rule things out. I’d appreciate it!
Thanks!
Christine
Hi,
Thanks for the tip!
[Problem found]
Conflict caused fur: [WPForms Lite] Versão 1.6.3.1
Thanks!!!
@osieltavares That’s great! I’m happy to hear that you found the conflict 🙂
Is there anything else I could help with?
Thanks!
Christine
How does it to notify [WPForms] about the conflict?
Conclusion on conflict that occurs with plugin
> Facebook for WooCommerce last version
Conflict with plugin:
-WPBakery Page Builder
-WPForms Lite
-YITH WooCommerce Compare
-YITH WooCommerce Wishlist Premium
-Yoast SEO Premium
These are the plugins what conflict with > Facebook for WooCommerce last version
The conflict started to occur depart this update:
=2020.10.27 – version 2.1.1
#Fix – Adjust code syntax that may have issued errors in installations running PHP lower than 7.3
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This reply was modified 5 years, 3 months ago by
osieltavares.
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This reply was modified 5 years, 3 months ago by osieltavares.
Thanks for your updates @osieltavares
Does it look like there are more conflicts now?
For conflicts, we typically recommend reaching out to the plugin’s developers, however, it looks like you’re running into something else now?
Could you please let me know what PHP version you have?
Thanks!
Christine
I believe what be at update and correction in #Fix:
=2020.10.27 – version 2.1.1
#Fix – Adjust code syntax that may have issued errors in installations running PHP lower than 7.3
@osieltavares
As a next step, I’d like to double-check if your site is logging any errors when this issue occurs. Would you please head to WooCommerce > Status > Logs and check if you have any “fatal errors” log files? This should look something like this.
Thanks!
Christine
Yes:
https://prntscr.com/vhk274
Can be why have what dastivar the plugin for can To edit product!
– Currently I deactivated pluign (Facebook for WooCommerce) for can To edit some product. After what finish active again. At the case I’m going do like this up until what if solve.
@osieltavares thanks for checking that!
Would it be possible for you to share any information from the fatal errors logs? You could click view next to the logs like this: https://cloud.skyver.ge/GGurGOY9
When you view the logs, could you see if there are any Facebook errors? And if it doesn’t contain any sensitive information, could you please share it with me?
Thanks!
Christine
Hey @osieltavares,
It’s been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.
Thanks,
Christine
