Support » Plugin: YITH WooCommerce Ajax Product Filter » Solution of possible bug

  • abelkin

    (@abelkin)



    Hello.

    It’s funny, but I see the bug even on the demo page (https://live.yithemes.com/globe/shop?filter_product-type=accessories-type), so I don’t think that anyone want in this situation to go further.
    To reproduce this bug you should first choose the White color in the filter, and that’s all. You see the Headphones in the filter and you can’t change this color and get another result. It would be the same! What I want that I can choose ‘None’ or click on the same color to get No filter on the color. You would say ‘Okay’ but we have the ‘Reset all filters’ button in the footer of the filter. It’s not the same! If I choose another values in filter I don’t want to reset them all. How should I reset only color option?

    ——
    After answer:
    Yes, I’m very happy that this is the working solution! Thanks for you and your team!

    • This topic was modified 6 months, 2 weeks ago by  abelkin. Reason: Developer's answer
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  • Plugin Author YITHEMES

    (@yithemes)

    Hi, Abelkin,
    and thank you for notifying us. I would like to inform you that the issue you experienced isn’t due to a malfunctioning but is strictly related to the live demo. Unfortunately, at the moment the demo has a cache system not working properly which causes the issue you reported.We are just working on it to fix it. Meanwhile, I would like you to reconsider the plugin functioning and testing the new live demo at the following link https://plugins.yithemes.com/yith-woocommerce-ajax-product-filter/

    Thanks again for reporting the issue. We hope for a better rating for our plugin after testing it on the working live demo.

    Have a nice day
    YITH

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