Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Bug – Conflict with Woocommerce Memberships

  • Resolved patrice

    (@eoni)


    Hi,
    I’m just testing the free version in a development env. Premium features looks as we need, but there’s a Conflit with WooCommerce Memberships : Unable to save Content restriction Rules on a WooCommerce product when Awesome support is active.

    When the plugin is active, using Woocommerce integration feature, Content restriction Rules are not saved in database while saving or publishing a product.

    It Work for other post type.
    When the plugin is inactive, it work also.

    Any way to fix it ?
    Cheers;,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author melliesou

    (@melliesou)

    Hi @eoni,

    Are you getting any error messages when trying to save? If you enable debug mode do you get more details about this error? In your development version, are there more plug-ins enabled as well? (Can you try de-activating other plug-ins in the dev environment to verify that the error is only generated from the two plug-ins together?) Have you also tried the two plug-ins on a fresh clean instance as well (new install)?

    Using the above data, I can better guide on what may be the issue here.

    Plugin Author melliesou

    (@melliesou)

    Hi @eoni,

    I’ll mark this thread as resolved for others who might be looking for similar troubleshooting steps as listed in the previous message.

    Please add any additional details here and I can help you to investigate the issue you are experiencing.

Viewing 2 replies - 1 through 2 (of 2 total)
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