• Resolved cesmus

    (@cesmus)


    We have recently discovered an odd bug, hopefully you can help.
    We connected this plug-in to our facebook and it works usually.

    But my client claimed that upon going into the page, clicking on the feed, the modal doesn’t show (just a darkened screen). I was unable to reproduce it until I discovered that he went in from Google search. I was able to reproduce that same problem. It works fine otherwise (by going to the website from URL directly)

    Here is a video to demonstrate:

    https://nimb.ws/3Yhlwa

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Danish Ali Malik

    (@danish-ali)

    Hi @cesmus,

    Thanks for putting your time into making the video and explaining the issue very well. I can see the issue on your website. I will try to replicate on one my development website and see what is causing the issue.

    Plugin Author Danish Ali Malik

    (@danish-ali)

    Hi @cesmus,

    Can you please try adding the following code in your theme functions.php file?

    add_filter( 'allowed_http_origins', 'add_allowed_origins' );
    function add_allowed_origins( $origins ) {
        $origins[] = 'http://lstimes.ca';
        return $origins;
    }

    Let me know if it fixes your issue.

    Thread Starter cesmus

    (@cesmus)

    Hi Danish, thank you for getting back to me so quickly. Unfortunately the code didn’t solve the issue. Upon further investigation I realize the problem was “www”. The crawled results on google is point to [ redundant link removed ], but I have updated a new site which is now non www.

    I tried going directly to www and was able to reproduce the same problem. Only by going directly to lstimes.ca that this doesn’t happen.

    • This reply was modified 7 months, 2 weeks ago by Jan Dembowski.
    Plugin Author Danish Ali Malik

    (@danish-ali)

    Hi @cesmus,

    Thanks for sending the details. I am gonna add this issue to the queue and I will investigate more.

    Plugin Author Danish Ali Malik

    (@danish-ali)

    Hi @cesmus,

    Hope you are doing good today 🙂

    I tried replicating this issue on my end but it didn’t appear. I just visited your website by searching from google and it works fine.

    Please try incognito mode and try clearing the cache.

Viewing 5 replies - 1 through 5 (of 5 total)
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