Thank you for using Appointments and for contacting support. Can you share your URL so a member of our team can have a look?
Sorry, but I didn’t understand what you really want.
Sharing my URL will not be sufficient to fix the issue. This issue feature is occuring after the latest release. I updated the plugin and I did the Google Calendar’s API configuration and it worked. But, today I added an appointment and for my surprise the only information sent to my agenda (in the title) was the SERVICE tag.
I setup the Appointments app to send this way: CLIENT – (SERVICE) as title of the appointment, but just the “- (SERVICE)” is sent.
By the way my URL is lucasferreira.net
Thank you in advance.
Hello lucasferreiras,
I’m afraid I can’t replicate this issue. I setup my gCal title with CLIENT – (SERVICE) and this is how it shows in gCal
Klient test is name of the test client
Does client name shows in appointment note in gCal?
If client name is empty it might mean that there is some error that prevent this text string to be push to gCal.
Could you enable debug log and try again? To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);
In order to enable the error logging to a file on the server you need to add yet one more similar line:
define( 'WP_DEBUG_LOG', true );
In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.
Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:
define( 'WP_DEBUG_DISPLAY', false );
The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.
I would need then to see content of the debug.log file – so please upload it to service like a Dropbox and paste link here.
kind regards
Kasia
Sorry for taking your time, but I found the problem.
I don’t know if it is a new feature, but it was unchecked: “Overwrite Google Calendar Title and Description”. Now it is checked and everytime I update an appointment, the calendar is updated.
Thank you for your patience.
Best regards,
Lucas