Bug

  • Resolved svenms

    (@svenms)


    3 years, 4 months ago

    Hello,

    We just saw an order with 2% discount with a Payment method that has no active discount.
    This is the very first time we see this behaviour. We have 2 additional payment methods with 2% discount, but not the one used to pay on the current order(disabled).

    – What can we do to prevent this on the future?

    Best regards

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support kenil802

    (@kenil802)

    3 years, 4 months ago

    Hi @svenms,

    Could you please let us know whether you have made any changes to the plugin settings after which you have faced the issue? Also, try disabling all the other plugins except for the WooCommerce and the Payment Gateway Based Fees and Discounts plugin and then check whether the issue still exists or not?

    Do let us know how it goes.

    Regards,
    Kenil Shah

Viewing 1 replies (of 1 total)
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