[BUG?] 2.10.5 – Can’t show/edit some fields on Profile Page

antwal
(@antwal)

6 months ago

I updated the plugin from an old version 2.7.x to the new 2.10.5 but the fields in the default profile form are not displayed; I had username, email and 2 custom fields.

But after the update the username and email disappeared and are no longer displayed. I tried doing a fresh WordPress installation with only Ultimate Member and testing this but there too the username and email fields are no longer visible.

Default Profile Form:

Edit Profile Page:

Is this a bug in this version?

Or do I need to enable something so that administrators or staff can edit these fields?

Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

missveronica
(@missveronicatv)

6 months ago

@antwal

I updated the plugin from an old version 2.7.x

Did you run the UM Upgrade job with success?

Thread Starter antwal
(@antwal)

6 months ago

@missveronicatv yes the update was done correctly, the screenshots and the problem also occurs on a new WordPress installation with only the 2.10.5 plugin installed as reported, so it is not a problem with the update since here I did a new installation
missveronica
(@missveronicatv)

6 months ago
@antwal

You can try this code snippet, which will list the form field values given by UM
before formatting the Profile page with the debug content written to this file:
.../wp-content/um_profile_debug_content_main.log

Post the content of this file here in the Forum.
You can remove any parts of text with your domain info.

For best formatting use the Forum’s CODE format.
```
add_action( 'um_profile_content_main', 'um_profile_debug_content_main', 9, 1 );
function um_profile_debug_content_main( $args ) {
    ob_start();
    print_r ( $_REQUEST );
    foreach( $args['custom_fields'] as $key => $arg ) {
        if ( isset( $arg['options'] ) && is_array( $arg['options'] ) && count( $arg['options'] ) > 10 ) {
            $args['custom_fields'][$key]['options'] = count( $arg['options'] );
        }
    }
    print_r ( $args );
    file_put_contents( WP_CONTENT_DIR . '/um_profile_debug_content_main.log', ob_get_clean() . chr(13), FILE_APPEND  );
}
```
You install the code snippet by adding it
to your active theme’s functions.php file
or use the “Code Snippets” Plugin

https://wordpress.org/plugins/code-snippets/
Thread Starter antwal
(@antwal)

6 months ago

I did another new installation with the plugin but username and email do not work, I attach the debug file. I left all the plugin’s default settings, I only added the fields on the registration and profile forms.

Profile Form:

Edit Profile:

Debug File: https://pastebin.com/raw/mkaXBZSS

missveronica
(@missveronicatv)

6 months ago

@antwal

Username and Username or email are not editable by UM default.
You can edit the first, last name and email from the Account page.

https://docs.ultimatemember.com/article/1911-account

Thread Starter antwal
(@antwal)

6 months ago

I’ve managed to partially resolve the issue with ACF and using code to display the default fields on the account page; now I need to evaluate whether it’s possible to disable the editing of these fields for the end user; in my case, the change can only be made by staff and administrators.

Viewing 6 replies - 1 through 6 (of 6 total)

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