Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » BuddyPress Registration broken

  • Resolved patopaiar

    (@patopaiar)


    Hi

    We have a site with BuddyPress installed and have purchased 3 years of Clean Talk.

    We are having several issues we wanted to consult you about

    1) With Registration Forms set to Yes, the plugin is directly breaking the registration, preventing real users from signing up to the site.
    I enabled the Registration Forms protection, and attempted to sign up with two of my real email addresses, a @gmail.com and a .edu address and instead of completing the registration, upon clicking submit, the page reloads, and the error message area becomes visible, but with no error inside (<div class=”error”></div>).
    When you try to register with an email that is already used, that error fills with the error message “Email address is already being used”. In this case, it comes up blank.

    Setting Registration Forms to No solves the problem and the registration works again, but of course we are not protecting our registration now and that’s a problem for us

    2) Setting BuddyPress Private Messages to Yes and Don’t check trusted user’s comments to No breaks the Private Messages. Instead of posting the message, you are redirected to a “Protected by Clean Talk” page.

    How can we solve these errors?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support alexandergull

    (@alexandergull)

    Thank you for reaching us.

    It seems to be the plugin issue.

    We need a couple of days to make tests and fixes.

    We will contact you ASAP.

    Thread Starter patopaiar

    (@patopaiar)

    Thank you for the update.

    Any recommendations to protect the registration while you are ready for the new version?

    At the moment, we are protecting just with the plugin “Advanced noCaptcha & invisible Captcha”

    Plugin Support SergeM

    (@serge00)

    Hello.

    Perhaps there are some conventional build-in solutions in BuddyPress to protect from spam.

    Thank you.

    Plugin Author Safronik

    (@safronik)

    Hello,

    We have located the problem and are fixing it right now.

Viewing 4 replies - 1 through 4 (of 4 total)
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