Buddypress pages blank when woocommerce plugin is active
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This just started happening this week. I checked all plugins and when woocommerce is active, all buddypress pages, members, groups and profiles become blank. Normal wordpress pages work fine but buddypress ones are blank. Help??
Here’s a screenshot profile and activity are missing when woocomerce is active. Any resolution?
Thanks
Viewing 7 replies - 1 through 7 (of 7 total)
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Hi @beachcalsix
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
I am looking forward to hearing from you!
Below is the system.report. thanks! ### WordPress Environment ### WordPress address (URL): https://creationmotivation.com Site address (URL): https://creationmotivation.com WC Version: 7.0.0 REST API Version: ✔ 7.0.0 WC Blocks Version: ✔ 8.5.1 Action Scheduler Version: ✔ 3.5.2 Log Directory Writable: ✔ WP Version: 6.0.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 8.0.24 PHP Post Max Size: 128 MB PHP Time Limit: 90 PHP Max Input Vars: 50000 cURL Version: 7.29.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 10.4.26-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.0.0 WC Database Prefix: wp_ Total Database Size: 61.80MB Database Data Size: 50.58MB Database Index Size: 11.22MB wp_woocommerce_sessions: Data: 0.08MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.22MB + Index: 0.07MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine 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Thanks for sending the System Status Report.
Can you please also provide the fatal error logs (if any) under
WooCommerce > Status > Logs?Thanks!
Thanks. Yes there are errors. This is the newest one generated as of 11/5/22:
fatal-errors-2022-11-05-41b55dd855f39a5915ddb5e584b470e1.log (November 5, 2022 at 11:19 am PDT) View 2022-11-05T18:19:30+00:00 CRITICAL Uncaught TypeError: Cannot access offset of type string on string in /home/creation1/public_html/wp-content/plugins/wp-user-frontend/class/subscription.php:1322 Stack trace: #0 [internal function]: WPUF_Subscription->{closure}() #1 /home/creation1/public_html/wp-content/plugins/wp-user-frontend/class/subscription.php(1323): array_filter() #2 /home/creation1/public_html/wp-includes/class-wp-hook.php(308): WPUF_Subscription->cancel_non_recurring_subscription() #3 /home/creation1/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #4 /home/creation1/public_html/wp-includes/plugin.php(565): WP_Hook->do_action() #5 /home/creation1/public_html/wp-cron.php(188): do_action_ref_array() #6 {main} thrown in /home/creation1/public_html/wp-content/plugins/wp-user-frontend/class/subscription.php on line 1322Hi there @beachcalsix 👋
Buddypress pages blank when woocommerce plugin is active
Thanks for reaching back with the error log. Let’s figure out why things are not lining up!
From what I gather, the error log points to the
WP User Frontend: by weDevs – 3.5.29plugin.Therefore, could you first disable and clear any server-side and browser cache and see if the issue persists, after having that plugin deactivated?
Let us know how that goes!
I disabled and cleared cache but no fix. I deactivated plugins and seems there is a conflict with popup maker and woocommerce. If i deactivate either plugin, the buddypress pages work normally. I contacted popup maker support and they couldn’t see error on their end. I may have to just switch popup plugins
Glad you were able to found the culprit plugin @beachcalsix, if you have any new questions, please create a new ticket.
Viewing 7 replies - 1 through 7 (of 7 total)
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