Support » Plugin: BP Better Messages » buddypress notifications do not work

  • cmdeign89

    (@cmdeign89)


    I use better messages, buddypress and BuddyPress Notifications Bell. So far it has always worked great. Since the last two updates, the number 1 is always visible. (1 unread message) Even if I have read the message there is a 1. Only when I delete the notification in the notifications area does it disappear.

    Is there a solution for this?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author wordplus

    (@wordplus)

    Hi there!

    Which version do you use?
    It should be automatically cleared when you reading thread.

    Thread Starter cmdeign89

    (@cmdeign89)

    BP Better Messages (Premium) 1.9.8.171

    • This reply was modified 2 months ago by cmdeign89.
    Plugin Author wordplus

    (@wordplus)

    And its not cleaning notifications for new messages? Can you double check please.

    Thread Starter cmdeign89

    (@cmdeign89)

    Unfortunately, not all of them. Even if I write and read 10 messages, there is always a 1.

    Plugin Author wordplus

    (@wordplus)

    Do you using “Replace Standard BuddyPress Email Notifications” option?

    Thread Starter cmdeign89

    (@cmdeign89)

    no. i have not selected any of these settings.

    Plugin Author wordplus

    (@wordplus)

    Try 1.9.9.1 version

    Thread Starter cmdeign89

    (@cmdeign89)

    It works a little better, but the “1” only disappears when I leave the message area. If I just click on it and open the conversation, the number 1 is still there.

    Plugin Author wordplus

    (@wordplus)

    I really think that It was always worked like that, it’s not possible to update events counter in realtime, some themes update that counter time to time also.

    If you want I can send you older version of plugin and you can test 🤔

Viewing 9 replies - 1 through 9 (of 9 total)
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