BuddyBoss App conflict with eRoom

Resolved

(@shsp)

We installed BuddyBoss App,
this caused a fatal error when attempting to edit any posts on the website.

We also received the following ” Your Site is Experiencing a Technical Issue” email:

_________________________________

Howdy! Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, eRoom - Zoom Meetings & Webinar. First, visit your website (https://ourwebsite.com/) and check for any visible issues. Next, visit the page where the error was caught (https://ourwebsite.com/wp-admin/post.php?post=8861&action=edit&default_app_page=true&editor_id=content) and check for any visible issues. Please contact your host for assistance with investigating this issue further. 

When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.7.2 Current theme: BuddyBoss Child (version 1.0.0) Current plugin: eRoom - Zoom Meetings & Webinar (version 1.2.6) PHP version 7.4.22 Error Details ============= An error of type E_ERROR was caused in line 220 of the file /var/www/vhosts/ourwebsite.com/httpdocs/wp-content/plugins/eroom-zoom-meetings-webinar/zoom-app/vendor/guzzlehttp/guzzle/src/Client.php. Error message: Uncaught Error: Call to undefined function GuzzleHttp\_idn_uri_convert() in /var/www/vhosts/ourwebsite.com/httpdocs/wp-content/plugins/eroom-zoom-meetings-webinar/zoom-app/vendor/guzzlehttp/guzzle/src/Client.php:220 Stack trace: #0 /var/www/vhosts/ourwebsite.com/httpdocs/wp-content/plugins/eroom-zoom-meetings-webinar/zoom-app/vendor/guzzlehttp/guzzle/src/Client.php(155): GuzzleHttp\Client->buildUri() #1 /var/www/vhosts/ourwebsite.com/httpdocs/wp-content/plugins/eroom-zoom-meetings-webinar/zoom-app/vendor/guzzlehttp/guzzle/src/Client.php(183): GuzzleHttp\Client->requestAsync() #2 /var/www/vhosts/ourwebsite.com/httpdocs/wp-content/plugins/eroom-zoom-meetings-webinar/zoom-app/Interfaces/Request.php(87): GuzzleHttp\Client->request() #3 /var/www/vhosts/ourwebsite.com/httpdocs/wp-content/plugins/eroom-zoom-meetings-webinar/zoom-app/Endpoint/Users.php(32): Zoom\Interfaces\Request->get() #4 /var/www/vhosts/ourwebsite.com/httpdocs/wp-content/plugins/eroom-zoom-meetings-w

_________________________________

When we deactivated eRoom, the errors disappeared.

Would you have any suggestions for how to make eRoom compatible with buddyboss App?

Viewing 4 replies - 1 through 4 (of 4 total)

coes123
(@coes123)

2 years, 8 months ago
I’m getting a similar error.
```
CRITICAL Uncaught Error: Call to a member function get_type() on null in /home/.com/public_html/wp-content/plugins/eroom-zoom-meetings-webinar-pro/addons/stm_zoom_woo.php:363
Stack trace:
#0 /home/.com/public_html/wp-includes/class-wp-hook.php(294): StmZoomWoo->stm_filter_related_products()
#1 /home/.com/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters()
#2 /home/.com/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php(922): apply_filters()
#3 /home/.com/public_html/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-products-v2-controller.php(614): wc_get_related_products()
#4 /home/.com/public_html/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-crud-controller.php(501): WC_REST_Products_V2_Controller->a in /home/.com/public_html/wp-content/plugins/eroom-zoom-meetings-webinar-pro/addons/stm_zoom_woo.php on line 363
```
Honestly, I’ve given up on asking them for help. Just putting this here in case anyone knows anything,
- This reply was modified 2 years, 8 months ago by coes123.
dianastylemixthemes
(@dianastylemixthemes)

2 years, 8 months ago

Hi @coes123 and @shsp ,

Thank you for reporting the issue!
Kindly note that there are so many plugins in the WordPress community, it is impossible to make the plugin compatible with all plugins and services.

Based on the error, it is clear that there is a conflict between the BuddyBoss and eRoom functionality.

This issue was forwarded to our development department. Fix will be added to the upcoming updates.

Best regards,

coes123
(@coes123)

2 years, 8 months ago

Alright. What about mine?

Plugin Support EricStylemixThemes
(@ericstylemixthemes)

2 years, 8 months ago

Hello @coes123

Thank you for reaching out and your report!

I checked your request and tested it on our servers, and the issue was not detected. I sent it to the developers for further review. If evaluated as a bug, it will be fixed in one of the coming updates.

Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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