BS paid extensions. lots of issues…
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Hello,
Is this the proper place to ask for support or is:
hello@zerobscrm.com
https://kb.zerobscrm.com/submit-a-ticket/
OR
zbscrm@automattic.comNone of them seem to be working. I submitted several tickets via several of the various advertised methods, some 48 hours ago and have not even received an acknowledgement of receipt for any of them. No, they are not in SPAM folder.
The core seemed to work, so I plunked down the 200 for the extensions bundle, which is full of BS, Buggy Stuff.
The email campaign plugin download link is 1.n, not 2.n. as advertised.
Incomplete tasks appear as complete, when viewed on the contact’s TASKS tab. this defeats the purpose of CRM.
Task times do not appear appropriately in several places. For example, a task scheduled for “29 January 2020 10:15 AM – 29 January 2020 10:30 AM” shows as 4:15 on the TASK Scheduler, weekly, day and list views, basically everywhere. My time zone in WP is set to Chicago USA. This is GMT-6, basicly the control that is used to pick the time when tasks are created is not adjusting for BS time when saving the task. The times are off by 6 hours.
Sending campaign email via SMTP works, but you’d never know it by looking at the screen, it hangs with an error 88 and spinning hourglass.
The documentation has real issues…
From here: https://app.zerobscrm.com/downloadsAdvanced Segments doc link is bad:
https://zerobscrm.com/kb/?_ga=2.50437161.1879750972.1580214930-712208859.1579042037Email campaign setup doc missing screenshot.
https://kb.zerobscrm.com/knowledge-base/how-to-setup-mail-campaigns/eight screenshots missing on creating your campaign:
https://kb.zerobscrm.com/knowledge-base/creating-your-campaign/Come on Automattic, you are supposed to be better than this. If I don’t get replies soon, I will be stopping payment.
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