Support » Plugin: 360 Product Rotation » Browser issues?

  • Resolved mlbadvertising



    I noticed some issues with this plugin (They may very well be my own fault); for some reason, I cannot get the 360 to display properly in chrome, firefox, or internet explorer. Trying three other computers (two in the office, one that is not) yielded the same results. A friend of mine also tried to view the 360’s and they worked for him in every browser BUT safari (This is the opposite result that I had).

    I am thoroughly confused.

    The 360’s only appear when you toggle the “Inspect element” state. Any idea why that is?

    In addition, how do you add hotspots? Using the 3DRT software, whenever I try to add a hotspot (either by clicking the image itself, attempting to start the wizard, clicking the ‘hotspot’ icons), nothing seems to happen no matter what I do.

    Thank you.

    EDIT: To be clear, the only thing that doesn’t show up is the product itself. The ui shows just fine. Here is the site:

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