Support » Plugin: Images Optimize and Upload CF7 » Browse Button not work on some mobile phone

  • Resolved manuelab90

    (@manuelab90)


    I installed “Images Optimize and Upload CF7” plugin on a friend’s site but it not work from some mobile phone.
    When someone click “Browse” the images are transparent and they aren’t selectionable.
    The current WordPress version of the site is 5.6.1.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Rustam Sibagatov

    (@bruklig)

    Hello, @manuelab90!

    We would need more information in order to help you (what kind of mobile phones, and the website).

    It may have conflicts with other plugins or your current theme.

    Thank you!

    Rustam.

    Thread Starter manuelab90

    (@manuelab90)

    The site is https://www.figufoto.com and the problem is on a page that is unlinked (sorry for my English) because my friend wants to test it but he doesn’t want to show it. Models of mobile phones unfortunately are not defined, they are various (Samsung, iPhone, etc).
    Thank you for your support!

    • This reply was modified 3 months, 4 weeks ago by manuelab90.
    Plugin Contributor Rustam Sibagatov

    (@bruklig)

    Hello, @manuelab90!

    The plugin has been updated, so please make you have the latest version installed.

    If we can’t see your page with the form we can’t really help you. But it seems like a CSS issue. Maybe some other plugins or a theme is conflicting with our plugin.

    Thank you, for your feedback. Please, consider leaving a review for our plugin. We would really appreciate it. And if you have more questions or suggestions, please, let us know.

    Thank you!

    Rustam.

Viewing 3 replies - 1 through 3 (of 3 total)
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