Support » Plugin: Polylang » Brokes site and Wocommerce sales

  • Polylang brokes sales with Woocommerce when using variable products.
    This is mail I’ve got from WooCommerce:

    “Thank you for the login credentials and the staging site.
    After some extensive testing, we have identified that the issue is coming from the Polylang plugin.
    When deactivating the Polylang plugin, then adding a variable product to the cart, this is what we see:
    I’m assuming that the Polylang plugin is translating a string, but it is not translating the whole, correct string, which leaves off the variations description.

    I’d encourage you to look into which string is being overridden, as it should be accounting for the variations as well.
    It looks like Polylang isn’t just affecting One Page Checkout either. When activated, the actual WooCommerce cart page is affected too:
    Since this isn’t a problem that is related to an issue within One Page Checkout, I’m afraid we wouldn’t really have much more insight as to how to fix it. I would suggest that you reach out to the developers of Polylang to see if this is an issue that they’re aware of.”

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