Title: Broken, won't import
Last modified: August 30, 2016

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# Broken, won't import

 *  Resolved [NashCarey](https://wordpress.org/support/users/nashcarey/)
 * (@nashcarey)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/broken-wont-import/)
 * Long story, but bear with me.
 * At this point, the feed importer is not working.
 * I was at version 2.2.0 when the problem started, Then upgraded to see if the 
   upgrade was the fix. When I put my settings in again, and clicked save and import
   it stated on an otherwise blank page:
 * **Warning: file_get_contents([http://176.58.108.28/fetch.php?key=Newlife1&url=http://dummyurl.com](http://176.58.108.28/fetch.php?key=Newlife1&url=http://dummyurl.com)):
   failed to open stream: Connection timed out in /home/jockjour/public_html/wp-
   content/plugins/rss-post-importer/app/class-rss-post-importer.php on line 237**
 * So, at first I thought perhaps that Feedsapi.com had some kind of feature to 
   turn me off, and I looked, and I have paid them, so that wasn’t the problem… 
   Then I wondered if exceeded an amount of imports. And almost 24 hours ago sent
   Charley an email. He didn’t respond, but he has a tendency to sometimes not respond
   for as many as 10 days to emails. So, I figured since this is OTHERWISE A GREAT
   program I would simply upgrade from hobbiest, to standard. BUT, still no reply
   aside from that I suspect are automated emails when I created a second account.
   When I reply to those emails, again no response. I am frustrated at this point
   because the product isn’t working and support is nonexistant.
 * [https://wordpress.org/plugins/rss-post-importer/](https://wordpress.org/plugins/rss-post-importer/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [ISF_crew](https://wordpress.org/support/users/isf_crew/)
 * (@isf_crew)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/broken-wont-import/#post-6772578)
 * Same problem here
    Mailed to have some help… no answer at all. Already canceled
   any paypal subscription untill problem is solved
 *  Plugin Author [feedsapi](https://wordpress.org/support/users/feedsapi/)
 * (@feedsapi)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/broken-wont-import/#post-6772684)
 * Hey Nash, ( [@isf_crew](https://wordpress.org/support/users/isf_crew/) ),
 * I’m sorry for the inconvenience and the frustrating experience, we’re at fault
   and are working hard to figure out what the issue is for some of our users, our
   support channel is a bit overload at the moment and we’re working on growing 
   the team, thanks for your patience. **Let’s say Charley has been _extremely busy_
   in the last couple of months** and **_couldn’t_** really respond to emails in
   the last couple of weeks, so sorry for the delay of our follow ups, like I said,
   we’re working on a solution. We’re still far from our goals and from where we
   want to take this project, we give our best for you guys and sometime we make
   a bunch of mistakes, sometime offline life kicks in between with new parameters
   and we keep learning from those mistakes. Thanks again for your patience, rest
   assured that we are working to sort out any issue and exponentially improve our
   support channels and speed. Thank you
 * Best,
    The Nerd
 *  Plugin Author [feedsapi](https://wordpress.org/support/users/feedsapi/)
 * (@feedsapi)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/broken-wont-import/#post-6772685)
 * [@nash](https://wordpress.org/support/users/nash/),
    [@isf_crew](https://wordpress.org/support/users/isf_crew/),
 * *Just to clarify, this specific error was due to our backend server being overloaded,
   we’re already working on a solution for the longrun*
 * Like I said, we make mistakes, and we’re working on fixing them.
 * Thanks,
    The Nerd
 *  [ISF_crew](https://wordpress.org/support/users/isf_crew/)
 * (@isf_crew)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/broken-wont-import/#post-6772696)
 * If you need some good server you can rent one of mine 😛
 *  Plugin Author [feedsapi](https://wordpress.org/support/users/feedsapi/)
 * (@feedsapi)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/broken-wont-import/#post-6772697)
 * Sounds interesting 😛 Linode isn’t that bad at all, we just need to tweak a couple
   of things here and there for the moment and take it from there, if it doesn’t
   work out for some reasons, I shall get back to your prop, 🙂 . Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Broken, won't import’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/rss-post-importer_c49d6e.svg)
 * [RSS Post Importer](https://wordpress.org/plugins/rss-post-importer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/rss-post-importer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/rss-post-importer/)
 * [Active Topics](https://wordpress.org/support/plugin/rss-post-importer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/rss-post-importer/unresolved/)
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 * 5 replies
 * 3 participants
 * Last reply from: [feedsapi](https://wordpress.org/support/users/feedsapi/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/broken-wont-import/#post-6772697)
 * Status: resolved