Broken URL Link – Gallery Missing

  • nb24689

    (@nb24689)


    8 years, 5 months ago

    Hello,
    I’m new to these Forums and also not very technical so I will need alot of guidance. Our website was working fine a couple of days ago until I updated pixgrade plugins and also tried to add a water mark plugin. All of a sudden in my Galleries there are no sub galleries. It says the URL is broken. I can go into galleries then click on a sub gallery image and that’s where the URL is broken. “Oops! That page can’t be found.
    This may be because of a mistyped URL, faulty referral or out-of-date search engine listing. You should try the homepage instead or maybe do a search?”
    I’ve been told to go into permalinks to change it from Default to Post. I haven’t done this in case I totally lose everything. And wasn’t sure if I gave this ago I if I unclicked it and put it back to default if anything would happen. Other than this I have no idea what to do besides add all my galleries back in manually with over 100 images? Any help please.

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  • Thread Starter nb24689

    (@nb24689)

    8 years, 5 months ago

    Sorry just to add to my questions. I’ve ready many forums and not making a whole lot of sense to me. Sorry. Here’s the website if it helps: http://www.lensonlife.com.au Thank you.

    Moderator t-p

    (@t-p)

    8 years, 5 months ago

    Have you tried:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If all the above steps do not resolve the issue, Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that. If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging and post the results.

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