Support » Plugin: Arconix FAQ » Broken Style and shortcode option

  • First of all, thank you for the plugin. We’re using it to successfully display different information using the simple format you’ve provided.

    I’ve installed the plugin in our development environment, which is not available to the public.

    Having said that, it appears that the latest update to the FAQs (v1.8.0) appears to have broken the style=”accordion” option, as the shortcode just displays a list of documents with no styling to the elements. Also, the “exclude_group” option only appears to exclude a single group from the list. Was that the intent, or are multiple groups supported?

    Thank you for your assistance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • I’m so glad I’m not the only one! I was banging my head against my desk trying to get this to work again.

    Plugin Contributor bhavik.kiri

    (@bhavikkiri)

    Hi @rottinger, @esch,

    I apologize for the inconvenience and delay in the response.

    I’m able to replicate the issue on my end. Please check the screenshot: https://prnt.sc/jqilw6

    I will release an update for fixing the issue. In the meantime, it would be great if you can downgrade the version of the plugin on your site.

    You can download the lower version ( 1.7.0 ) from here: https://wordpress.org/plugins/arconix-faq/advanced/

    Please check the screenshot: https://prnt.sc/jqimqx

    Please let me know if you have any queries.

    Regards,
    Bhavik

    Thanks, glad you were able to find it!

    Thanks for the information. Fortunately, I only installed it on our development server, so I’m not as concerned. I’m holding off on the production server until you get the issue fixed.

    Thanks again for your response!

    Plugin Contributor bhavik.kiri

    (@bhavikkiri)

    Hi @rottinger, @esch,

    We have released version 1.8.1, this update has the fix for the accordion menu.

    Can you both please update the plugin on your development server and let me know if it has been fixed or not?

    Please let me know the results.

    @rottinger

    >Also, the “exclude_group” option only appears to exclude a single group from >list the Was that the intent, or are multiple groups supported?

    Yes. As of right now, you can exclude only 1 group from the FAQ list.

    Please let me know if you have any other queries.

    Regards,
    Bhavik

    • This reply was modified 5 months, 1 week ago by  bhavik.kiri.

    Bhavik,

    The new update looks to have solved the problem with the accordion style. Thanks for the quick turn around!

    Plugin Contributor bhavik.kiri

    (@bhavikkiri)

    Hi @rottinger,

    I’m glad to know that issue is fixed.

    Please let me know if you’ve any queries.

    Regards,
    Bhavik

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.