Title: Broken “Start Course” button
Last modified: August 18, 2023

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# Broken “Start Course” button

 *  Resolved [Alec Rust](https://wordpress.org/support/users/alecrust/)
 * (@alecrust)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/broken-start-course-button/)
 * A customer emailed today because the “Start Course” button in the email they 
   received from Sensei resulted in a 404.
 * It looks like you’ve revamped your email templates system and made them editable
   in the Gutenberg editor. This is great! Unfortunately it seems to also have introduced
   this issue though.
 * Specifically, the “Welcome to Course” email template has a “Start Course” button
   with the destination URL of `[course:url]` which I assume is supposed to get 
   swapped out with the real course URL:
 * ![](https://i0.wp.com/i.imgur.com/9wprnF5.png?ssl=1)
 * However when this email gets sent (via Brevo in my case) the URL in the email
   has the value `http://url%5D` instead, which of course is invalid.
 * The other “placeholders” in the email template seem to get swapped out fine, 
   but `[course:url]` seems broken.
 * This seems a Sensei bug? These emails were working fine before your email templates
   revamp and I haven’t made any configuration/code changes. I’ve also made no changes
   to your email templates.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/broken-start-course-button/#post-16994698)
 * Hi [@alecrust](https://wordpress.org/support/users/alecrust/),
 * Thanks for reporting this, and sorry for the trouble!
 * I tried to replicate this on my end but all seems to be working as expected. 
   
   Can you try resetting the welcome email template, creating a test course, and
   see if by enrolling as a test student the issue persists?
 * I suspect this could also be a permalink issue happening on your end, so you 
   may also want to head to the permalink settings and reset them.
 * Let me know how you get on!

Viewing 1 replies (of 1 total)

The topic ‘Broken “Start Course” button’ is closed to new replies.

 * ![](https://ps.w.org/sensei-lms/assets/icon-128x128.gif?rev=2914239)
 * [Sensei LMS - Online Courses, Quizzes, & Learning](https://wordpress.org/plugins/sensei-lms/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/broken-start-course-button/#post-16994698)
 * Status: resolved