Support » Plugin: WooCommerce » Broken products import

Broken products import

  • Resolved Mos Craciun

    (@furioussnail)


    2 years, 11 months ago

    Product import in WP 5.3.2 and WooCommerce 3.9.1 seems to be broken. I make sure to tick the “Update Existing Products”. Once the process is completed it tells me that the products were imported. The result is a list of products without any SKU but with prices (I want to update the prices based on the SKU). The number of the newly created products seems to be equal to the number shown at the end of the import. Other products don’t seem to be updated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Mos Craciun

    (@furioussnail)

    2 years, 11 months ago

    It looks like it doesn’t take into account the “Update Existing Products” checkbox at all.

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    2 years, 11 months ago

    Hi there,

    I tested this out on my site, but the products were updated correctly.
    Is this the first time you’re updating prices via a .csv file, or have you been through the process before?
    Additionally, could you copy and paste your site’s system status report into this chat? You can get it from your dashboard by going to WooCommerce—> Status.

    Looking forward to hearing from you!

    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    2 years, 11 months ago

    Hi again,
    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

    Thread Starter Mos Craciun

    (@furioussnail)

    2 years, 11 months ago

    Hello.
    It looks like this was related to broken CSV.
    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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