Title: Broken plugin. No support
Last modified: September 2, 2016

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# Broken plugin. No support

 *  [Dan Bahrami](https://wordpress.org/support/users/danbahrami/)
 * (@danbahrami)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/broken-plugin-no-support/)
 * Once the plugin was installed it was including JS files into the admin area which
   completely broke the backend. After identifying the problem I tried to contact
   the developers both on this forum and on their website’s contact form…
 * The reply to my first email simply said ‘update the plugin’… I was on the most
   recent version anyway so I said that… no reply. I tried repeatedly to get in 
   touch… no reply. I even told them that I was hoping to purchase the pro version
   for my organisation… no reply.
 * Don’t even bother, use another events plugin.

Viewing 1 replies (of 1 total)

 *  Plugin Author [IgniteWoo Team](https://wordpress.org/support/users/ignitewoo/)
 * (@ignitewoo)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/broken-plugin-no-support/#post-7850426)
 * Hi Daniel, that was back in March when you contacted us – and it is now the middle
   of May and you posted your review last week.
 * When you did contact us 2 months ago we responded at that time asking that you
   update the plugin, we always do because a lot of people report problems that 
   were probably fixed many versions ago.
 * Since that initial response to you we have no other record of a subsequent response
   from you. And at this time we have zero open bug reports for the plugin. If you
   look at the change log for the plugin you see that we fix problems as soon as
   we can when they arise. Last update was May 1, 2014.
 * [http://wordpress.org/plugins/event-calendar-ticketing/changelog/](http://wordpress.org/plugins/event-calendar-ticketing/changelog/)

Viewing 1 replies (of 1 total)

The topic ‘Broken plugin. No support’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/event-calendar-ticketing_7382bb.svg)
 * [Event Calendar & Ticketing](https://wordpress.org/plugins/event-calendar-ticketing/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/event-calendar-ticketing/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/event-calendar-ticketing/)
 * [Active Topics](https://wordpress.org/support/plugin/event-calendar-ticketing/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/event-calendar-ticketing/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/event-calendar-ticketing/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [IgniteWoo Team](https://wordpress.org/support/users/ignitewoo/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/broken-plugin-no-support/#post-7850426)