Title: Broken Payment Logo
Last modified: April 1, 2018

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# Broken Payment Logo

 *  [iannai69](https://wordpress.org/support/users/iannai69/)
 * (@iannai69)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/broken-payment-logo/)
 * Hi,
 * I recently put the payment logo’s in the bottom footer of my pagebut they where
   causing a confliction on GTMetrix. So i removed the logo’s.
    However, they are
   still showing up on my page as still being there? As you can see at the bottom
   of the page. I have completely deleted the images from my back end, they are 
   not showing up when i go into customize and they are also not showing up when
   i use broken link checker? But they are still showing up on GTMetrix as bad links
   and they have left some kind of trace behind on my page as they are still showing
   up? I really dont know how to get them off the page as the images have been deleted
   and the payment logo section in customize is showing up as blank, with no logos
   inserted. The only thing i can see is in the footer.php [https://prnt.sc/iz4nsi](https://prnt.sc/iz4nsi)
   and i really dont know enough about php to start messing around with it?
 * Please help
    with thanks Ian
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbroken-payment-logo%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [paulwpxp](https://wordpress.org/support/users/paulwp/)
 * (@paulwp)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/broken-payment-logo/#post-10135220)
 * All the image links are still in the html source code but the actual image files
   turn 404. This means the images are deleted but the reference to them are still
   in db option table.
 * I *guess* those images get deleted directly via WP media, resulting in theme 
   options still have the data (image urls) but actual files missing.
 * I suggest visiting theme option page where the logo images get set, and then 
   choose other image (it could be any image) and then save, see if theme works 
   getting logo on the frontend properly, and then this time choose blank (no image
   option) directly from theme option. Now, if theme doesn’t work saving/deleting
   logo image, then it could be theme’s bug, or there could be some plugin/theme/
   function conflicts. For this we have to diable all plugins and test enabling 
   them one by one to figure out the culprit.
 * If all the above doesn’t work AND ONLY IF you’re comfortable with database, just
   go to that record directly (the theme mod name shown in your [https://prnt.sc/iz4nsi](https://prnt.sc/iz4nsi))
   and delete the image url references.

Viewing 1 replies (of 1 total)

The topic ‘Broken Payment Logo’ is closed to new replies.

## Tags

 * [broken link](https://wordpress.org/support/topic-tag/broken-link/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [paulwpxp](https://wordpress.org/support/users/paulwp/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/broken-payment-logo/#post-10135220)
 * Status: not resolved

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