Title: Broken, partial installation, 404
Last modified: August 24, 2016

---

# Broken, partial installation, 404

 *  [Donald Bray](https://wordpress.org/support/users/donald-bray/)
 * (@donald-bray)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-partial-installation-404/)
 * I can’t get past WordPress “Hello World” screen, pierdesign.ca/wp-login.php takes
   me to 404 Not Found:
 * mysite/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F
 * > Not Found
   > The requested URL /wp-admin/upgrade.php was not found on this server.
   > Additionally, a 404 Not Found error was encountered while trying to use an 
   > ErrorDocument to handle the request.
 * I followed the WP install guide, ftp all files, create mysql database, update
   wp-config. Run the install and get WSOD. Call webhost help and they inform me“
   localhost” is wrong, I need the mysql database name, which works immediately 
   autostarting the WordPress install and setup screens. At completion, the Hello
   World screen had the admin top bar, but it took me to WSOD, now I can only get
   Hello World and login error to 404 asking for wp-admin/upgrade.php
 * My webhost does have an install service, but it is stuck at WordPress 2.6, so
   suspicious me attempted to do it myself.
 * I have other WordPress installation running perfectly with Bluehost. When I compare
   my good installation to broken at different webhost, the file structure is quite
   different. At top level are database icons mysite (assume this is the mysql I
   made for installation), and www and public_html which on click both take me to
   folder “web” where the WordPress installation is. My Bluehost installation has
   everything in public_html folder. Is this relevant?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-partial-installation-404/#post-6170028)
 * Try [downloading WordPress](https://wordpress.org/download/) again and delete
   then replace your copies of everything **except** the `wp-config.php` file and
   the `/wp-content/` directory with fresh copies from the download. This will effectively
   replace all of your core files without damaging your content and settings. Some
   uploaders tend to be unreliable when overwriting files, so don’t forget to delete
   the original files before replacing them.
 *  [Martin Robbins](https://wordpress.org/support/users/santeven/)
 * (@santeven)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-partial-installation-404/#post-6170032)
 * > I can’t get past WordPress “Hello World” screen,
 * The “Hello world” screen you mention, that is your site!
 * Your site seems OK at [http://pierdesign.ca](http://pierdesign.ca) … And redirects
   to [http://www.pierdesign.ca](http://www.pierdesign.ca) … not unusual
 * It appears to me only your /wp-admin/ folder is missing or misplaced.
 * The folder structure, starting at the folder that contains wp-config.php and 
   on down, should be the same as on bluehost
 * Here is a good reference regarding the typical file structure, not that it is
   older and the files are different but the folders should be the same today:
 * [http://www.howtospoter.com/web-20/wordpress/wordpress-guide-dissection-of-file-structure](http://www.howtospoter.com/web-20/wordpress/wordpress-guide-dissection-of-file-structure)
 * Good Luck
 *  [Martin Robbins](https://wordpress.org/support/users/santeven/)
 * (@santeven)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-partial-installation-404/#post-6170037)
 * [@macmanx](https://wordpress.org/support/users/macmanx/) This my second post 
   to topic. Wondering something strange is happening? My profile shows I posted
   here last (#3 it would have been), before I saw your post, but my other post 
   does not appear?
 * EDIT: It was after yours, but before I read yours. All OK now mine finally showed
   up.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-partial-installation-404/#post-6170038)
 * There was no reply from you here before mine.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Broken, partial installation, 404’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/broken-partial-installation-404/#post-6170038)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics