Title: Broken on iOS
Last modified: August 31, 2016

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# Broken on iOS

 *  Resolved [alFrame](https://wordpress.org/support/users/alframe/)
 * (@alframe)
 * [10 years ago](https://wordpress.org/support/topic/broken-on-ios/)
 * Hi there, Thanks for the useful plugin. It worked perfectly until some update
   ago. It’s hard to tell what broke it since almost everything updated.
 * But fact is that the page doesn’t show on iOS. That’s on my iPhone 4S, the client’s
   iPhone 5, a friends iPhone 6 and even on the newest iPad PRO i checked in the
   Mediamarkt store today.
 * Here’s the [URL](http://www.reichmuth-weine.ch)
 * Thanks for checking into this!
 * [https://wordpress.org/plugins/loading-page/](https://wordpress.org/plugins/loading-page/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [10 years ago](https://wordpress.org/support/topic/broken-on-ios/#post-7380813)
 * Hi,
 * Could you describe the issue, please?
 * I’ve checked your website in different mobile devices, and your website has loaded
   fine in all of them, look the screenshots:
 * [http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot1.jpg](http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot1.jpg)
   
   [http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot2.jpg](http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot2.jpg)
   [http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot3.jpg](http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot3.jpg)
   [http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot4.jpg](http://wordpress.dwbooster.com/customdownloads/2016-05-14/screenshot4.jpg)
 * By the way, I’ve checked the code of your webpage, and there are some code (that
   is not part of our plugin) depending of the screens sizes, and the mobile device(
   look the code below the text “PREPARE PLACEHOLDER FOR SLIDER”), that takes the
   control of the images, and page’s elements.
 * Best regards.
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [10 years ago](https://wordpress.org/support/topic/broken-on-ios/#post-7380828)
 * Hi,
 * I’ve checked your website again, this time from an iPad, and the loading process
   is stopped by the message for accepting the cookies, after accepting the cookies,
   and refresh the webpage, the website has loaded fine, please, look the following
   screenshots:
 * [http://wordpress.dwbooster.com/customdownloads/2016-05-14/image1.PNG](http://wordpress.dwbooster.com/customdownloads/2016-05-14/image1.PNG)
   
   [http://wordpress.dwbooster.com/customdownloads/2016-05-14/image2.PNG](http://wordpress.dwbooster.com/customdownloads/2016-05-14/image2.PNG)
   [http://wordpress.dwbooster.com/customdownloads/2016-05-14/image3.PNG](http://wordpress.dwbooster.com/customdownloads/2016-05-14/image3.PNG)
   [http://wordpress.dwbooster.com/customdownloads/2016-05-14/image4.jpg](http://wordpress.dwbooster.com/customdownloads/2016-05-14/image4.jpg)
 * Best regards.
 *  Thread Starter [alFrame](https://wordpress.org/support/users/alframe/)
 * (@alframe)
 * [10 years ago](https://wordpress.org/support/topic/broken-on-ios/#post-7380838)
 * Thank you very much for your investigation! That’s a good lead you give me there.
   I will further investigate.
 * The “Prepare placeholder for slider” is from Revolution Slider. But revolution
   slider was there before the problem occurred.
 * But the cookies popup is new and now that you pointed that out, it kinda fits
   the point in time where the loading problem started happening on iOS. Which unfortunately
   was at the same time I updated everything, so it was hard to tell.
 * Strange that it is on only iOS. On Android devices and desktops it loads fine.
 * Thanks!
 * Setting the ticket to resolved
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [10 years ago](https://wordpress.org/support/topic/broken-on-ios/#post-7380840)
 * Hi,
 * Please, remove the message about cookies and visit the website again, and please,
   let me know the results.
 * Best regards.
 *  Thread Starter [alFrame](https://wordpress.org/support/users/alframe/)
 * (@alframe)
 * [10 years ago](https://wordpress.org/support/topic/broken-on-ios/#post-7380844)
 * I can confirm that the popup is the problem.
 * Thank you again for helping!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Broken on iOS’ is closed to new replies.

 * ![](https://ps.w.org/loading-page/assets/icon-256x256.gif?rev=2316939)
 * [Loading Page with Loading Screen](https://wordpress.org/plugins/loading-page/)
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 * 5 replies
 * 2 participants
 * Last reply from: [alFrame](https://wordpress.org/support/users/alframe/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/broken-on-ios/#post-7380844)
 * Status: resolved