Support » Plugin: MailPoet - emails and newsletters in WordPress » Broken Newsletter in Outlook only

  • Good afternoon,

    We run into a issue when sending newsletters. If i create a (long) newsletter and send a preview the newsletter is broken in Outlook 2016 (no issues in Gmail or Hotmail). Please see this screenshot: https://image.ibb.co/dn3JhT/screenshot.jpg

    And this is what it looks like in Gmail (and supposed to look like): https://image.ibb.co/ivPDGo/screenshot2.jpg

    This issue only occurs when the newsletter reaches a certain length/size. If i remove a lot of content ths email looks good in Outlook. Is this a know issue? And do you guys have a solution? (I’m using Mailpoet 3.7.8)

    B.t.w: this issue also occurd on Mailpoet 2 and no solution was found (we went back to using a older version, please see: https://wordpress.org/support/topic/mailings-broken/). Now we switched to Mailpoet 3 and the issue is stil there.

    ~ Frank

    • This topic was modified 1 year, 3 months ago by  frankbiemans.
    • This topic was modified 1 year, 3 months ago by  frankbiemans.
    • This topic was modified 1 year, 3 months ago by  frankbiemans.
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