Title: Broken mobile website
Last modified: April 10, 2025

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# Broken mobile website

 *  Resolved [nihitned](https://wordpress.org/support/users/nihitned/)
 * (@nihitned)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/broken-mobile-website/)
 * After installing the 10 Web booster plugin my website not loading on mobile devices.
 * Also it loaded if I click anywhere.
 * Custom window.onload code is not working.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbroken-mobile-website%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/broken-mobile-website/#post-18409783)
 * Dear [@nihitned](https://wordpress.org/support/users/nihitned/) ,
   Your website
   has a preloader enabled, while 10Web Booster Delay JS functionality delays your
   JS files and attaches them after the user interacts with the page (hover/scroll/
   click).
 * Would it be a viable option for you to disable the preloader? It is overall a
   better practice not to use preloaders together with JS delaying optimization 
   techniques. The preloader can be disabled from your theme settings.  
 * However, in case you still want to use the preloader on your website, please,
   follow the guides below: 
    1. You can simply disable the **JavaScript Delay** option from the Website Booster
       > Settings section. [Here are more details about 10Web Booster Settings](https://help.10web.io/hc/en-us/articles/11980896376978-Intro-to-the-10Web-Booster-s-advanced-settings).
    2. You can locate the JS files / scripts responsible for the execution of the preloader
       and exclude them from 10Web Booster **Excluded JavaScript files **section using
       [this guide](https://help.10web.io/hc/en-us/articles/12020189458706-How-to-locate-and-exclude-JS-files-in-the-10Web-Website-Booster).
 * Please note that with a preloader we cannot guarantee 90+ page speed for your
   website. 
   Regards, Mane
 *  Thread Starter [nihitned](https://wordpress.org/support/users/nihitned/)
 * (@nihitned)
 * [1 year ago](https://wordpress.org/support/topic/broken-mobile-website/#post-18414482)
 * Dear Mane,
 * Thanks for the reply.
 * Can we write any custom javascript code to replace user interaction with the 
   page (hover/scroll/click). If yes please provide me the code snippt..
 * Thanks
 * Tejpal S.
 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [1 year ago](https://wordpress.org/support/topic/broken-mobile-website/#post-18422289)
 * Dear [@nihitned](https://wordpress.org/support/users/nihitned/) , 
   No need for
   a custom JS code.
 * You can simply disable the **JavaScript Delay** option from the Website Booster
   > Settings section. [Here are more details about 10Web Booster Settings](https://help.10web.io/hc/en-us/articles/11980896376978-Intro-to-the-10Web-Booster-s-advanced-settings).
 * Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Broken mobile website’ is closed to new replies.

 * ![](https://ps.w.org/tenweb-speed-optimizer/assets/icon-256x256.png?rev=2753401)
 * [10Web Booster - Website speed optimization, Cache & Page Speed optimizer](https://wordpress.org/plugins/tenweb-speed-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tenweb-speed-optimizer/#faq)
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 * 3 replies
 * 2 participants
 * Last reply from: [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/broken-mobile-website/#post-18422289)
 * Status: resolved