Broken Missing Product thumbnails/Category/Lightbox issue since WC 3.3.1 Update
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Hi WC TEam. I have a persisting problem that lasts since WC 3.3.1 update and it’s still unresolved. Many users have already reported the same issue.
I use Flatsome theme and latest WC 3.3.3 update. All is up to date.
It’s a really strange issue I got the whole last month since WC 3.3.1 everything worked perfect prior to this major update. When I open google console I get 404 error on some images attached some product page randomly.
When I check media library, these image show as blank, but when I click edit I see these images, there are also showing good… the images are there.Many image thumbnails are missing from category/gallery and product page lightbox too and show as broken thumbnails. But these images are visible and editable in Media Library tab/folder and also when clicking on the lightbox image.
I download copies of these images via ftp, these images are ok and readable. I regenerate thumbnails, got 0 errors.
More strange, when you go back to category page after clicking on that broken image, the correct thumbnails is reappearing correctly. This issue happens both when logged as admin or on live frontend unlogged.
I read for days to search for a fix and applied all the usual procedures mentioned by knowledgeable WordPress people around the web: did hard refreshing browser cache, test with all browsers on Mac and PC, flush any WordPress caching plugin, disable all plugins except Woocommerce and theme, use force regenerate thumbnails, check all wp folders and files permissions (755/644), checked potential broken .js files.
I found one broken js file: jquery-migrate.min.js:
I don’t know what is causing, but the issue is still reproducing with only WC and Flatsome active and all plugins disabled. So it is WC or Flatsome, either one or the other. I never had any problem like this before.
I also contacted them, no clear answer or solution so far.I checked both with WC 3 lightbox or Flatsome lightbox, same results.
I really don’t know what to do and really need your help on this.
here’s some screenshot of the issue:
Category/Gallery issue: https://i.imgur.com/0xrBcPB.png
Product image lightbox issue: https://i.imgur.com/SaUIu45.png (image missing/broken image) but when you click thumbnail via lightbox or hover on it you see the actual image: https://i.imgur.com/iDPdJkq.png
Regards.I also made a little short video to show you the problem I’m facing.
The page I need help with: [log in to see the link]
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