Title: Broken lightbox since WordPress update
Last modified: August 24, 2016

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# Broken lightbox since WordPress update

 *  Resolved [abzcreative](https://wordpress.org/support/users/abzcreative/)
 * (@abzcreative)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/)
 * Hey –
    My lightbox affect suddenly isn’t working for any of my galleries. It 
   opens each photo in it’s own page, and not even in a new tab, so the viewer has
   to go back each time to look at others. I don’t have the luxury of uninstalling/
   deactivating all of my plugins as this site is live and for a client. The lightbox
   effect was working before updating to WordPress 4.1.1. It’s also not an issue
   with the path being broken that links to the javascript and css files. I checked
   all of those things.
 * Here is the page:
    [http://thermoformingdivision.com/conference/past-conferences/](http://thermoformingdivision.com/conference/past-conferences/)
 * Can you tell me if your plugin will be working with this update soon? I need 
   a functioning photo gallery asap. Thank you!
 * Thank you!
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6021991)
 * [@abzcreative](https://wordpress.org/support/users/abzcreative/) – I would start
   with recommending you update to the current release of NextGEN Gallery, we do
   not support older versions.
 * As it is, there is no specific conflict with the current release of NextGEN Gallery
   and the current version of WordPress core.
 * Thanks!
 * – Cais.
 *  Thread Starter [abzcreative](https://wordpress.org/support/users/abzcreative/)
 * (@abzcreative)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6021997)
 * Is there a way to do this without deleting the plugin I have and installing the
   new one? If I did that, wouldn’t I lose all my galleries and captions/descriptions?
   The plugin doesn’t show that it needs to be updated, but I do see that mine is
   not the latest. How do I do this?
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022138)
 * [@abzcreative](https://wordpress.org/support/users/abzcreative/) – If you are
   not seeing any update messages then something else is going on with your site
   that needs to be addressed.
 * If you want to deactivate and delete the version of NextGEN Gallery on your site
   now and replace it with the current version of NextGEN Gallery via the Plugins
   interface I would expect it to work but I cannot guarantee that it will given
   the above issue of no update showing to begin with. In most cases, deactivating
   and deleting under Plugins > Installed Plugins then re-installing and re-activating
   under Plugins > Add New will not cause you to lose any images, galleries, etc.
 * – Cais.
 *  [Hkroed](https://wordpress.org/support/users/sprithansi/)
 * (@sprithansi)
 * [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022250)
 * Did you fix this abzcreative?
    I have the same problem….
 *  [thenightrider](https://wordpress.org/support/users/thenightrider/)
 * (@thenightrider)
 * [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022252)
 * abzcreative & SpritHansi, check “Gallery > Other Options > Lightbox Effects”.
 * After updating (sorry, I forgot the exact version), the plugin wrecks this setting.
   Your lightbox effect probably got reset to FancyBox or something, and if you 
   don’t have that particular lightbox installed, you get no lightbox.
 * In case you have Lightbox Colorbox Plus or compatible, change the “What effect
   would you like to us?” dropdown menu to ‘Custom’ and then put:
    rel=”lightbox”
   in the Code box.
 * If you already have something like Easy FancyBox installed, set the “What effect…”
   to “None”. NGG actually shouldn’t be bundling a lightbox.
 * This plugin has become so very unreliable since Alex sold it to Photocrapi, which
   is a shame because for years it was tops. I’m replacing it everywhere as fast
   as possible.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022253)
 * [@thenightrider](https://wordpress.org/support/users/thenightrider/) – Thanks
   for your suggestions on how to check the Lightbox Effects … sorry to see the 
   rest of your response degrade so quickly.
 * – Cais.
 *  [daubsi](https://wordpress.org/support/users/daubsi/)
 * (@daubsi)
 * [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022254)
 * Hello,
 * I seem to have the same problem. All of a sudden the “lightbox” does not work
   anymore and each photo is displayed in a separate browser window.
 * WP v4.2.1 and NextGen Gallery 2.0.79
 * Any idea how to track down the reason for that? Already tried all the things 
   mentioned here without success: [http://www.nextgen-gallery.com/galleries-opening-lightbox/](http://www.nextgen-gallery.com/galleries-opening-lightbox/)
 * Your help is greatly appreciated!
    Thx!
 * Markus
 *  [thenightrider](https://wordpress.org/support/users/thenightrider/)
 * (@thenightrider)
 * [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022255)
 * [@photocrati](https://wordpress.org/support/users/photocrati/), not as quickly
   as the plugin itself degraded, I’m sorry to say. The massive amount of reported
   trouble shows that I’m not making this up. It truly is a shame, because this 
   plugin used to be a tried-and-true stable solution for a continuing gap in WordPress
   core functionality. A few suggestions for improvement:
 * 1) Get rid of all embedded code that does things that could be, and often are,
   done with another plugin. It’s a source of conflicts like these with lightboxes.
   Plus, it makes your development more complex and, hence, makes for more opportunity
   for bugs.
    2) Never reset or change a user setting, even if you think you know
   better. That’s what happened in this case. 3) Test, test, test on as many systems
   and combinations as possible. 4) Do regression testing. 5) Do things the WordPress
   way. Work with the code instead of against or around it.
 * Cheers.
    p.s. I’m embarrassed to admit that I’m a paying customer for some premium
   versions, so I’m not just a complaining freeloader. Caveat emptor!
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022256)
 * [@daubsi](https://wordpress.org/support/users/daubsi/) – Please start your own
   topic so we can try to help you with your specific issue on your specific site.
 * See [http://codex.wordpress.org/Forum_Welcome#Where_To_Post](http://codex.wordpress.org/Forum_Welcome#Where_To_Post)
 * Thanks!
 * – Cais.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022257)
 * [@thenightrider](https://wordpress.org/support/users/thenightrider/) – Thank 
   you very much for the feedback. It is much appreciated!
 * – Cais.

Viewing 10 replies - 1 through 10 (of 10 total)

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 * Last activity: [11 years ago](https://wordpress.org/support/topic/broken-lightbox-since-wordpress-update/#post-6022257)
 * Status: resolved