Title: Broken issue
Last modified: September 16, 2026

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# Broken issue

 *  [Owadud](https://wordpress.org/support/users/owadud655/)
 * (@owadud655)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/broken-issue/)
 * When I click any Pro feature, the broken popup shows. 
   here is the screenshot:
   [https://prnt.sc/VY9zWWq9lXlB](https://prnt.sc/VY9zWWq9lXlB)

Viewing 1 replies (of 1 total)

 *  Plugin Support [Stefan](https://wordpress.org/support/users/stefanst1/)
 * (@stefanst1)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/broken-issue/#post-19021292)
 * Hi [@owadud655](https://wordpress.org/support/users/owadud655/) ,
 * Thank you very much for bringing this to our attention,
 * I just tested this locally but I am unable to reproduce the problem. This popup
   uses the SweetAlerts (swal) library – I suspect another plugin on your site uses
   the same, resulting in a conflict between them.
 * That said, these pop-ups only direct to the Pro plugin, so you are not missing
   any actual functionality because of this,
 * I could take a closer look at the issue if you sent you a list of active plugins
   on your site,
 * Thanks again for letting us know about it,

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Stefan](https://wordpress.org/support/users/stefanst1/)
 * Last activity: [1 week, 6 days ago](https://wordpress.org/support/topic/broken-issue/#post-19021292)
 * Status: not resolved