Title: Broken Image
Last modified: August 30, 2016

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# Broken Image

 *  Resolved [lili_clement](https://wordpress.org/support/users/lili_clement/)
 * (@lili_clement)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-image-4/)
 * Hello,
 * I just updated to 4.3.1 and my images aren’t showing up on my homepage. I’ve 
   been reading and reading about similar problems but nothing seems to be working.
   Any insight would be GREATLY appreciated!!
 * [http://universeletters.com](http://universeletters.com)
 * Thank you in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-image-4/#post-6744566)
 * All of the problem images are sourced through a thumbnail function in your theme,
   like:
 * [http://universeletters.com/wp-content/themes/postcard/functions/thumb.php?src=wp-content/uploads/2015/10/keep-growing.jpeg&w=148&h=93&zc=1&q=90](http://universeletters.com/wp-content/themes/postcard/functions/thumb.php?src=wp-content/uploads/2015/10/keep-growing.jpeg&w=148&h=93&zc=1&q=90)
 * Which definitely doesn’t work, where as the original does:
 * [http://universeletters.com/wp-content/uploads/2015/10/keep-growing.jpeg](http://universeletters.com/wp-content/uploads/2015/10/keep-growing.jpeg)
 * So, the problem is definitely the theme.
 * Since that is a commercial theme, we ask that you please go to their official
   support channel, so you can get support from the people who know it best.
 * [https://support.woothemes.com/hc/en-us](https://support.woothemes.com/hc/en-us)
 * Forum volunteers are also not given access to commercial products, so they would
   not know why it is not working properly. Other community members who may have
   faced your issue might be able to help you but your best bet is your product’s
   developer. Keep in mind we encourage you to use the official support venues, 
   as it allows the developers to be aware of issues with their code and gives back
   to the community in a more robust way.
 *  Thread Starter [lili_clement](https://wordpress.org/support/users/lili_clement/)
 * (@lili_clement)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-image-4/#post-6744568)
 * Thank you James! I will look into working with WooThemes!
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/broken-image-4/#post-6744580)
 * You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

 The topic ‘Broken Image’ is closed to new replies.

## Tags

 * [broken link](https://wordpress.org/support/topic-tag/broken-link/)
 * [format](https://wordpress.org/support/topic-tag/format/)
 * [images](https://wordpress.org/support/topic-tag/images/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/broken-image-4/#post-6744580)
 * Status: resolved

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