Title: broken image Last modified: August 21, 2016 --- # broken image * Resolved [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/) * I attempted to upload my new logo but it shows a broken image. * I then uploaded another image with no problems. Tried to upload old logo , broken image. Now I have a site with no loge. Looks awful. * Any ideas? * Thanks Joan Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/broken-image-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/broken-image-1/page/2/?output_format=md) * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338645) * Did you solve this before? * [http://wordpress.org/support/topic/lost-my-logo?replies=2](http://wordpress.org/support/topic/lost-my-logo?replies=2) * What theme are you using? * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338648) * Yes thanks, that previous problem was sorted. I use CoachPro from Presscoders. * That problem was to do with how I uploaded it (I did check that before I came to the forum) * It appears to upload some images but now will not upload either the old or new logo??? * I added the logo to Media – then just copied the url into the logo area on theme( where old logo was) but it shows a broken image. * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338660) * This is the text version of the image I was attempting to upload. The visual version is broken. * ”New * Can anyone see anything wrong with that?? When I tried to publish it – it said Error 404. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338661) * What is the name of the image file ? Looks weird there. * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338666) * New logo 2013 60% png * Is that what you mean? * Sorry gave wrong one previously. * The only thing I can see different is that in the first instance it says 60% without the png added. Will that make a difference or is that how it should be? * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338671) * Yes. Where are you getting that URL from ? When you go to the media library – look for the File URL on the right side of the screen. * And where are you copying it to? How does the theme add logo? * Are you able to upload and display this image as a regular image on your site? * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338672) * I am uploading the image from my desktop. * I then upload it into Media and copy the text from there. Below is a direction I got from the Theme designer when I had that last problem because I didn’t know how to upload it then. He said …. * “you can go to the media library and upload your logo there then copy the url and paste into theme options to set the logo. That will work perfectly well.” * This is what I did. * NO I cannot upload this image to media at all. * This is the image URL from the side of the page – BUT the image is broken on the page – New-Logo-2013-60%.png * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338676) * > NO I cannot upload this image to media at all. * But you can upload other images? * In that case, there’s probably something wrong with that image. * Take spaces out of the name to start with – see if that helps. * Where did you get the image from? How big is it? * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338677) * I had the logo made for me. * I reduced it to 60% of size which is 576 x 336 pxls * Will try that. Thanks * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338678) * So that’s where the 60% came from – which is what I said was weird. Take that out. * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338679) * I had the logo made for me. * I reduced it to 60% of size which is now 576 x 336 pxls * Will try that. Thanks I really appreciate your help. * [paulletourneau](https://wordpress.org/support/users/paulletourneau/) * (@paulletourneau) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338686) * I think what [@wpyogi](https://wordpress.org/support/users/wpyogi/) is trying to say is rename the file from ‘page – New-Logo-2013-60%.png’ to ‘new-logo-2013- 60.png’ * Try taking out any kind of capitalization, the % symbol and unnecessary spaces and upload again. * The files that you are able to upload? How are they named? * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338696) * grrrrr I decided to start afresh. * I downloaded the image from the creator and didn’t rename it. It is just called jb. * I uploaded it to WP OK, I could see image. Then I copied the URL and when I tried to put it in the theme logo area – it showed up as broken!!!! * [http://lifecoach101.com/?attachment_id=3396](http://lifecoach101.com/?attachment_id=3396) * That’s what I saw as the url – did I get i * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338698) * Try using this: * ``` http://lifecoach101.com/wp-content/uploads/2013/11/jb.png ``` * Thread Starter [joanbell](https://wordpress.org/support/users/joanbell/) * (@joanbell) * [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/#post-4338700) * OMG IT WORKED * BUT IT IS TOO BIG!!! * Thank you soooooooooo much!!!!! How can I make it smaller now??? Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/topic/broken-image-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/broken-image-1/page/2/?output_format=md) The topic ‘broken image’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 27 replies * 3 participants * Last reply from: [joanbell](https://wordpress.org/support/users/joanbell/) * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/broken-image-1/page/2/#post-4338732) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics