Support » Plugin: Gallery by BestWebSoft » Broken gallery – Thumbnail size and Lightbox not working

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us.

    Probably, the “Rewrite templates after update” option is disabled on the plugin settings page, please check it.
    Using FTP client (http://codex.wordpress.org/FTP_Clients) copy ‘gallery-template.php’ and ‘gallery-single-template.php’ template files from [wp_root]/wp-content/plugins/gallery-plugin/templates/ to [wp_root]/wp-content/themes/your_theme_name/.

    Please let us know about the results.

    Sincerely,
    BestWebSoft Support Team

    caelyxmodel

    (@caelyxmodel)

    Thank you for the instructions. There seem to have a bug in my website installation that is causing a problem for me to get to my files to copy epaste the information. The hosting website is on it but taking there sweet time.

    I’ll update again when they get it fixed and I can do that second half of the instructions.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Waiting for your reply.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 4 replies - 1 through 4 (of 4 total)
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